Business Analyst

Information Technology
Waltham, Massachusetts
Job ID:
Omprakash Vishwakarma

Do you want to work for one of the largest Utility company in Massachusetts? They are currently looking for a Business Data Analyst to support their facility in Waltham, MA.  If you’re interested and qualified, we urge you to apply!

Job Purpose:
Work across the Gas Business Enablement function, implementing, managing and supporting technology-based solutions to support implementation of Salesforce and Maximo Operational Reporting.

Key responsibilities include:

  • Implement, manage and support Maximo reports and queries
  • Implement, manage and support Salesforce reports and queries
  • Responsible for the day-to-day workings of implemented reporting systems
  • Provide end-user support which includes:
  • System Training
  • System training and job-aide documentation creation and maintenance,
  • System troubleshooting
  • User inquiries
  • Access Management
  • Challenge existing ways of working and continuously seek and recommend technology-based solutions to do things better in order to drive greater efficiencies and regulatory compliance.
  • Develop and maintain effective relationships with key stakeholders.
  • Collaborate with system architects and developers to ensure functional design meets business requirements.
  • Manage the day to day relationship with Gas Operations to ensure adherence to standards and best reporting outcomes.

Knowledge and Capabilities:

  • Complex business and data analytical skills in order to understand, analyze and collate relevant information.
  • Understanding of project management techniques and methods.
  • Experience and proficiency one or both; Salesforce, Maximo