Bilingual Customer Service Representative

Category:
Customer Service
Industry:
Automotive
Type:
Contract
Location:
Montreal, Quebec
Job ID:
#160332
Recruiter:
Grishma Panchal

Our large Engineering client is recognized by customers as Canada’s leading Automotive company.

We are looking for a Bilingual Customer Service Representative to support the team.

Duration: 12 months

Location: Montreal, QC

WHAT WE ARE LOOKING FOR

  • 3+ years customer service experience
  • Must be Bilingual, French and English
  • Intermediate Excel skills
  • Strong written and verbal communication
  • Extremely organized Education: High School diploma

Responsibilities:

  • Support customers in various position in the office.
  • Investigate customer claims for quality and transportation.
  • Document customer claims in various database
  • Organize material return and inspect parts upon return.
  • Print various report and order tags for the warehouse.
  • Track various parts shipment for inventory management.
  • Replace other clerks when they go in vacation.