Business Systems Analyst – Specialist – 26117

Information Technology
Toronto, Ontario
Job ID:
Sophia Shefali

Our Banking client in Toronto, ON is looking to hire a  “Business Systems Analyst – Specialist” for 5-month role.

As a “Business Systems Analyst – Specialist” as part of the Identity & Access Management (IAM) team within Information Security, this team is responsible for managing privileged identity and access management throughout the business.

Job Description:


  • Conduct analysis of privileged access management processes and functional or reporting requirements to prepare documentation and communicate the information
  • Provide SME advice and direction to internal and external customers to ensure that access management related business requirements are appropriately defined
  • Coordinate and lead cross-functional tasks or work packages to identify and document functional or reporting requirements, workflow, information sources and solution specifications
  • Partner with project manager, IAM leads, technical resources, and management to ensure accurate implementation of requirements and support execution of project(s)
  • Review appropriateness of testing approach and details of test scenarios/use cases and test cases to ensure all functionality corresponding to requirements are covered and will get tested successfully.
  • Establish requirements tractability matrix.

Job Complexities/Challenges:

  • Anticipating new application requirements by analyzing existing functionality and manual procedures to identify features and considerations.
  • Analyzing and interpreting changes and trends in the banking client technology to determine their impact and assessing opportunities to support new business requirements.
  • Coordinating ongoing communication and facilitating decision making with clients and senior management to resolve process challenges that are not always straight forward.

Must-Have Skills/Experience:

  • 5-7+ years of experience with Business Systems Analysis
  • Process engineering experience
  • Experience with privileged identity and related technologies such as Cyber-Ark
  • Expert-level experience with MS Visio and good exposure with MS Office tools

Nice to Have:

  • Cyber-Ark experience strongly preferred
  • Process engineering experience specifically within Information Security
  • Previous experience working in the banking client technology or Information Security departments

Soft Skills

  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Great documentation skills
  • Strong interpersonal skills, able to engage the team


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