Process Development and Technical Documentation

Information Technology
Oil & Gas
Markham, Ontario
Job ID:
Krishna Ganth

Our Utility Client in Markham, ON is looking to hire a Process Development and Technical Documentation for 12+ months of contract role with possibility of extension

As a Process Development and Technical Documentation, candidate is responsible for supporting the development of technical governance and strategy documentation related to enterprise asset data and information.

Job Responsibilities:  

Duties & Responsibilities:

  • Part of the Clients Asset Management core program team
  • Accountable for supporting the development of technical governance and strategy documentation related to enterprise asset data and information.
  • Work closely with change management to identify key stakeholders and facilitate cross-functional working sessions to capture and document technical requirements
  • Develop/update current state baseline process models including those related to asset data and information governance
  • Assess & identify process improvements (efficiencies/waste elimination)
  • Establish KPIs and success measures
  • Implement Continuous Improvement – ensure consistency in rollout
  • Conduct maturity assessments against existing processes to highlight areas of improvement or concerns
  • Work closely with the Director of ENB AM and the ENB AM Program Manager to align with enterprise and program strategic intents related to managing asset data and information as an asset
  • Align with the Asset Data & Information program track Lead and ENB AM Project Manager to determine milestones and deliverables schedule
  • Align with ENB AM Program Business Process Manager, to establish and review information and trends (metrics/KPIs) to ensure that the output of processes are achieving the desired results and participate in problem resolution
  • Work independently, driving toward program requirements
  • Some travel, within North America, is required


MUST HAVE qualifications:

  • Proven core skill sets around asset data and information as well as process mapping and development, including developing associated technical documentation, minimum 5 years
  • Knowledge of best practices from data/ information/ records management area of expertise
  • Strong working knowledge of MS Visio
  • Strong relationship management and skills in the areas of facilitation, collaboration and stakeholder engagement
  • Solid organizational skills and attention to detail
  • Team mindset
  • Communication skills across all levels of the organization
  • Ability to drive for results
  • Flexibility and ability to work at a fast pace, managing competing priorities, often while working independently • Proactive and self-motivated


NICE TO HAVE qualifications:

  • Experience with BPM software, eg. ARIS
  • Experience in implementing a BPM Framework at an enterprise level
  • Ability to influence and engage others
  • Prosci or related Change Management Certification
  • Asset Management domain experience
  • Knowledge of Agile fundamentals


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