Legal Operations Analyst

Cincinnati, Ohio
Job ID:
Seema Khan

Do you want to work for one of the largest “Healthcare” company in Ohio? They are currently looking for a “Legal Operation Analyst” to support their facility in Cincinnati, OH. If you’re interested and qualified, we urge you to apply!

Job Purpose:

The Legal Operations Analyst will be responsible for independently managing the day to day operational needs of several client business units relating to their outside counsel matter administration and billing.


  • Identifying and designing solutions for process improvement opportunities to drive continuous productivity
  • Work closely with the General Counsels and legal teams in the businesses to implement various Legal Shared Services projects across all client Business units
  • Receive requests and interact with business legal, operations and sourcing teams to ensure timely recording of outside counsel matters, tracking of billing for outside counsel spend
  • Utilization of electronic matter management and billing system
  • Creating, tracking and updating matter management details
  • Administration of Purchase Orders
  • Invoice Administration
  • Supplier Set-Up
  • Helpdesk Ticket Resolution
  • Customer Support and issue resolution
  • Independently interfacing with attorneys, paralegals and legal assistants daily.
  • Independently answering questions and escalating Preferred Provider policy issues
  • Providing reporting of status and compliance
  • Bachelor’s Degree,
  • Minimum 3 years of experience as a legal operations or billing analyst
  • Minimum of 1 year of experience in a customer facing role
  • Ability to work independently, make independent assessments and provide guidance relating to policy compliance
  • Experience in, legal billing solutions, legal form management, and other services related to providing legal functions to a large corporation.
  • Fluent in English; French a strong plus.
  • Motivated self-starter with demonstrated skills in ownership, initiative and leadership.
  • Aptitude with current computer technology.
  • Proficiency with MS Office applications, including Excel, PowerPoint and Word
  • Skill in SQL, VBA or other languages a plus
  • Ability to multitask and coordinate a variety of deliverables; to work independently and collaboratively to meet challenging customer requirements and continuously shifting priorities.
  • Strong analytical, problem-solving skills and evaluative thinking.
  • Ability to review, evaluate and summarize large volumes of data.
  • Excellent customer service skills.
  • Strong oral and written communication skills; demonstrated experience with educating and influencing senior level business managers and high-end customers.
  • Exceptional level of integrity and accuracy combined with strong organizational skills.
  • Desire to be a change agent, with a propensity to propose new ideas for improvement and having an understanding that change is a constant and is necessary for improvement and growth.
  • Understanding of the technology platforms used by Legal Operations (T360) a plus
  • Experience working on legal technology projects and legal operations
  • Ability to work within a global team environment.