Customer Service Representative

Category:
Customer Service
Industry:
Power, Power Generation
Type:
Contract
Location:
Glen Allen, Virginia
Job ID:
#162853
Recruiter:
Rosemary James

Do you want to work for one of the largest “Healthcare” company in VA? They are currently looking for an “Customer Service Representative” to support their facility in Glen Allen, VA.  If you’re interested and qualified, we urge you to apply!

Job Purpose:

Call Center Representative III acts as the primary contact between the customer and Service Support. Responsible for placing/ answering telephone call inquiries and promoting an organization's products and services.

Required Qualifications:

  • Associate degree or high school diploma/GED.
  • 6+ years of experience Prior demonstrated experience working in a Customer service role.
  • The primary contact between the customer and Service Support. Responsible for placing/ answering telephone call inquiries and promoting an organization's products and services.
  • Has knowledge of commonly used concepts, practices, and procedures within a field.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Works under immediate supervision.
  • Demonstrated analytical thinking/problem solving ability to think clearly and quickly and empathize in high-pressure clinical situations Tenacity & creativity in handling customer issues.