Our public sector client requires a results-oriented individual to provide product training to both technical and non-technical users. While working with a diverse team, the resource will develop, design, and deliver training material to stakeholders and end-users in multiple jurisdictions across Ontario.
– Develop a comprehensive training strategy and plan that is tailored to the client’s project needs, including a training approach for external users as well as internal users, that utilizes a wide variety of training formats and experiences.
– Development of extensive training materials to support a wide variety of training experiences and formats, as defined in the training strategy.
– Establishment of benchmarks and metrics to measure the effectiveness of the plan and training activities.
– Assessment, analysis, and reporting measuring the effectiveness of the training activities.
– Ongoing status reporting of all change management activities
SKILLS & QUALIFICATIONS
– Experience developing comprehensive training strategies and plans for internal or external stakeholders at large organizations.
– Experience developing training materials to support a wide variety of formats and contexts, including online, interactive, and in person.
– Experience developing, designing and delivering training material for both technical and nontechnical users.
– Experience with the provision of training in a wide variety of formats and contexts, including online, interactive, and in person.
– Experience developing training material in agile processes, where detailed specifics of user screens, etc. may be in flux and not finalized until late in the project.
– Experience developing training materials and provision of training covering new and modified business processes as well as information technology systems in a seamless training experience.
– Experience developing training materials in clear, concise, and readable formats that are visually appealing and easy to consume
– Experience developing training materials that meet AODA compliance guidelines.
– Experience coordinating training activities and materials with communications and change management supports.
– Experience with adult education and/or adult learning methodologies.
– Proven and demonstrable troubleshooting and analytical experience.
– Strong verbal and written communication skills.
– Strong Interpersonal and negotiation skills.
– Strong consulting skills to engage with all stakeholders.
– Demonstrated team player with a track record for meeting deadline.
ABOUT IAN MARTIN:
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