Training Specialist

Information Technology
Government - Provincial
Toronto, Ontario
Job ID:
Arun Kumar

Our public sector client requires a results-oriented individual to provide product training to both technical and non-technical users. While working with a diverse team, the resource will develop, design, and deliver training material to stakeholders and end-users in multiple jurisdictions across Ontario. 

– Develop a comprehensive training strategy and plan that is tailored to the client’s project needs, including a training approach for external users as well as internal users, that utilizes a wide variety of training formats and experiences. 
– Development of extensive training materials to support a wide variety of training experiences and formats, as defined in the training strategy.   
– Establishment of benchmarks and metrics to measure the effectiveness of the plan and training activities.  
– Assessment, analysis, and reporting measuring the effectiveness of the training activities.  
– Ongoing status reporting of all change management activities 

– Experience developing comprehensive training strategies and plans for internal or external stakeholders at large organizations.  
– Experience developing training materials to support a wide variety of formats and contexts, including online, interactive, and in person.  
– Experience developing, designing and delivering training material for both technical and nontechnical users.  
– Experience with the provision of training in a wide variety of formats and contexts, including online, interactive, and in person.  
– Experience developing training material in agile processes, where detailed specifics of user screens, etc. may be in flux and not finalized until late in the project.  
– Experience developing training materials and provision of training covering new and modified business processes as well as information technology systems in a seamless training experience.  
– Experience developing training materials in clear, concise, and readable formats that are visually appealing and easy to consume  
– Experience developing training materials that meet AODA compliance guidelines.  
– Experience coordinating training activities and materials with communications and change management supports.  
– Experience with adult education and/or adult learning methodologies. 
– Proven and demonstrable troubleshooting and analytical experience. 
– Strong verbal and written communication skills.  
– Strong Interpersonal and negotiation skills.  
– Strong consulting skills to engage with all stakeholders.  
– Demonstrated team player with a track record for meeting deadline. 

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