Operational Manager

Toronto, Ontario
Job ID:

Our large client is recognized by customers as Canada’s leading Pharma company.

We are looking for an  Operational Manager to support the team.

Duration: 08+ months Contract

Location: Toronto, Ontario M2R 3T4

Job description:

  • The Manager will be responsible for deploying business performance standards and ensuring the Sanofi Manufacturing System (SMS) is actively adopted in all manufacturing facilities.  This role will mentor others throughout the organization in Lean continuous improvement philosophy and certify Lean Green Belts to accelerate the cultural shift that will streamline processes at all levels of the business.


Key technical competencies and soft skills:

  • Experienced in staff management and coaching
  • Excellent oral and written communication skills and competent presentation skills a must.
  • Impact / Influence
  • Use of Technical/Professional Expertise
  • Balanced Judgment / Risk Analysis
  • LEAN AND Six-Sigma concepts & principles
  • Effective Communication
  • Effective Interpersonal skills
  • Ability to function within a diverse team and leverage and learn from the variety of backgrounds and experiences
  • Exhibit strong scientific and analytical understanding of the processes and quality systems
  • Competence in systematically solving problems using appropriate process improvement methodologies to analyze complex data/information from different cross-functional teams, both locally and globally.


Education and experience

Specific degree, duration of experience:

  • BS in Business (Operations), Science, Engineering
  • 10-15 years of senior level manufacturing experience with a good understanding of overall business operations knowledge, change leadership and GMP environments
  • Operational Excellence Certification – Six Sigma Black Belt and Design For Six Sigma
  • 5-10 years’ experience executing transformational change to business processes


Key accountabilities:

Strategy Development and Cascading

  • Create annual MTEC strategy Products and Processes for the executive team and cascade priorities to the site manufacturing facilities and shared services.
  • Drive the maturity and development of leaders, Lean practitioners and the workforce relative to the Sanofi Manufacturing System (SMS).


Drive a culture of performance by establishing the right KPIs and reinforcing accountability

  • Using a strong knowledge of Lean and Six-sigma principles to drive a robust safety, quality and delivery culture throughout the organization
  • Install a continuous improvement mindset throughout the organization with a standardized approach towards using SMS standards
  • Work with business leaders to identify process gaps that will be captured in continuous improvement plans and facilitated by the continuous improvement teams for impactful results
  • Facilitate Kaizen, Workshops events for processes that have a cross-functional impact to eliminate waste, reduce cycle time and improve business performance while establishing a sustainable model for continuous improvement
  • Develop, maintain and deploy SMS tools, methodologies, standards and processes utilizing customer demand operating principles across the enterprise through focused training programs
  • Develop and implement training strategy that will optimize lean processes, practices, policies, standards and metrics that meet or exceed company business objectives
  • Develop new programs that support the SMS operating system based on site priorities and the global best in class ambition


Mentor Platform and Support Function Leaders on Continuous Improvement Principles

  • Support and develop the team talent, capabilities and results
  • Mentor and coach teams in a manner that ensures compliance with standard work as well as motivates improvement strategies
  • Builds skills and train the organization for change in culture

Drive cross functional collaboration and skills in direct support of SMS principles