Change Management Consultant – Public Sector

Information Technology
Government - Provincial
Toronto, Ontario
Job ID:
Arun Kumar

Our public sector client is seeking a results-oriented individual to support the organization through transformational initiatives, which will drive process improvement and efficiency, and enable the organization to better serve their internal clients better.  While working with a diverse team you will lend your expertise to support transformation within IT and HR.

– Facilitate the build of the client’s change management framework.
– Strategically apply a structured change management approach and methodology to various initiatives.
– Identify and recommend areas of change and develop an organization change management plan based on a situational awareness of the details of the change and the groups being impacted by the change.
– Conduct readiness assessments, including resistance and performance gaps, evaluate results and present findings in a logical and easy-to-understand manner.
– Identify potential people-side risks and anticipated points of resistance, and identify specific actions to mitigate or address the concerns.
– Develop a set of actionable and targeted change management plans including communication plans, sponsor support plans, coaching plans, and resistance management plans.
– Execute aspects of organizational change management with a structured and proactive approach, identifying opportunities for change management interventions and recommending actions.
– Coach various levels of staff in supporting change efforts.
– Create and manage metrics and measure to track knowledge transfer and change outcomes.
– Create and enable reinforcement mechanisms and celebrations of success.

– Post-secondary undergraduate degree; or equivalent combination of education and experience with an emphasis on organizational change management.
– 5+ years of progressive experience in a organization change management role.
– Change management certification or designation such as Prosci Certified Change Practitioner or ACMP Certified Change Management Professional required.
– Prior experience working in the education/public sector is an asset.
– Demonstrated experience and knowledge of organization change management principles, methodologies and tools.
– A solid understanding of how people go through change and the change process.
– Organization-wide change management implementation experience within large scale projects and organizational transformation initiatives
– Solid understanding of project management approaches, tools, and phases of the project life cycle and the intersects and alignment with people change management initiatives.
– Ability to influence others and move toward a common vision or goal.
– Strong business acumen and excellent interpersonal abilities.
– Exceptional verbal and written communication.
– Strong presentation and facilitation skills with a demonstrated ability to engage diverse audiences and encourage learning.
– Advanced working knowledge of Microsoft Office programs, including PowerPoint, Excel, and Word.


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