Senior Software Developer

Information Technology
Thornton, CO
Job ID:

We are looking for a Software Engineer to develop reporting capabilities, customer dashboards, and self-service tools for Avaya IX™ Virtual Agent service using Google Cloud Platform (GCP) Contact Center APIs and Functions. They will be part of a small, close-knit team focused on developing the tools to perform data retrieval, analysis, and processing for the delivery of end-to-end reporting, creating customer dashboards, and developing self-service tools.

This will be a remote opportunity.


A developer with skills in JavaScript, Python, and SQL, have an architect mindset, are experienced with secure web development, secure web design, and deployment of Google Cloud Platform (GCP) APIs (E.g. App Engine, Cloud Functions) focused on reporting, customer dashboards, and creating self-service tools. You will leverage the tools and functions provided by GCP to process millions of events into customer consumable usage, billing and reporting data via customer dashboards.

• Experience developing solutions within cloud computing platforms, specifically:

• Google Cloud Platform (GCP), with emphasis on the deployment of App Engine and Cloud Functions APIs.

• 5+ years of experience with JavaScript, Python, and SQL

• 5+ years of secure web development and design.

• Experience with Terraform

• Experience with Jenkins

• Experience designing and implementing service APIs

• Experience designing and implementing libraries and programming APIs

• Experience with automation of complex processes

• Experience with source control (Git)

• Experience delivering and supporting complex enterprise projects to production

• Experience developing solutions within cloud computing platforms

• Experience in leading and/or participating in design, coding, reviews, testing, documentation, and support

• Engage with customers to provide ad hoc help and support sessions

• A self-starter, who is comfortable in a highly dynamic environment and prepared to engage with others to determine overall team direction

• Willingness to share your knowledge across the team.


• Bachelors, Masters or foreign equivalent in Computer Science, Engineering, a related field, or equivalent practical experience.