Business Process Specialist

Kincardine, ON
Job ID:

Business Process Specialist

Skills and Knowledge:

  • Experience in Content Server as an administrator with knowledge of Workflow
  • Ability to instruct and support end users in use of Content Server as well as other document management and software tools
  • Ability to specify, test and implement other software tools in support of MCR program delivery requirements
  • Ability to communicate technical information in a format that is easily understood by business users
  • Facilitation skills to run meetings/training sessions
  • Strong administration and analysis skills
  • Possess background or knowledge in organizational change management and ability to design and implement a transition plan for new technology with business teams
  • Process driven approach to execution and comfort with mapping tools such as Visio
  • Possess strong communication skills – written and spoken
  • Individual must be self-directed and strong communicator
  • Prior background in project coordination or management is an asset
  • Adaptable to change and ability to work in a fast paced environment
  • Ability to lead others in a pursuit of a common direction/process


• 1-3 years’ experience in Content Server administration and function

• 4-8 years prior experience in business process execution

• University degree preferred