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  • Location: Salinas, CA
  • Type: Full-time
  • Job #182832
Industry:
Healthcare
Type:
Full-time
Location:
Salinas, CA
Job ID:
#182832

Customer Service Rep (Covid Testing)

  • $15 per hour
  • Full-time
  • No healthcare experience required
  • Multiple openings available now!

If you want your chance to make a difference in the fight against COVID-19 while making a good income, this is it.

We’re hiring for a leading provider of urgent and primary care medical services. With cases on the rise, we’ve ramped-up vaccination and testing teams that will help stop the spread of COVID-19: we need your help.

Join us, and make a difference

We’re hiring Customer Service Reps that will support people who are at risk for COVID-19 and want to get tested.

Currently, we have several drive-thru test sites at schools across Salinas, CA . As a CSR, you’ll be the first point of contact for people coming in to get tested: taking down their information, scheduling appointments, and sharing information on how testing works and what they can expect.

It also makes you a critical point of contact for people who are feeling nervous or anxious about getting tested or finding out their results.

Your sympathy and professionalism can help make a stressful experience easier; if you’re the sort of person who’s good with people and loves making them feel better, this is the job for you.

The Details

We have multiple FT positions available; hours will be from 7-5, Monday to Friday, with pay rates ranging between $15 – $17 per hour. Positions will be contract based and are expected to last through December with potential for extension.

This is a great chance to get relevant experience in the healthcare industry and start a meaningful career.

Qualifications

  • High school diploma or equivalent
  • 2+ years’ experience in a customer service role
  • Strong tech skills and ability to operate standard computer tech/programs (databases, data entry, tablets, touch screens, etc.)
  • Ability to maintain confidential patient information
  • Ability to lift 20 lbs.
  • Any education/certification in healthcare is an asset

Applying with the Ian Martin Group

While you’ll be working on-site with our client, our team at the Ian Martin Group will be your first contact—we’re a healthcare, IT and engineering staffing firm with over 60 years of experience connecting talented candidates with meaningful work. When you apply, you’ll get more than just a chance at a great job—you’ll become part of a network of employers that are always changing. 

We strive to build teams that reflect the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.