Business Analyst – Senior

  • Location: Mississauga, ON
  • Type: Full-time
  • Job #184125
Information Technology
Mississauga, ON
Job ID:


Title: Business Analyst – Senior

Duration: 6 months. Strong possibility of multiple extension as this is a multi year program.

Location: Mississauga Purolator HO(Meadowpine)

Required to go on site? Y/N: Not currently as we are working remotely. As COVID situation evolves, we may move towards hybrid model and work few days/week out of head office.


• Enable Purolator’s innovative customer centric shipping experience and growth through the Digital Shipping Channels

• Streamline channels to simplify customer experience, speed onboarding and support growth

Role Description

  • Have you ever wanted to work on a web tool used by thousands of people each day? This is your opportunity! Purolator is launching a program to modernize/enhance its online shipping website/tools. As a successful Canadian corporation, thousands of individuals use these web applications daily. When we’re done, your work will be visible to and used by many of your family, friends, and business contacts from coast to coast. If you think about user experience, want to develop solutions used by thousands daily, and have a mind for detail, you want to join this team.
  • Your role, as the business analyst for this high visibility project, will be to work closely with an accomplished development team to plan, define, and execute an agile backlog to deliver this project. Expect to enhance your knowledge of relevant technologies (cloud, security, UI/UX, etc.) and personal skills (agile development, project management, problem-solving, communication, etc.) to successfully deliver this solution to the market. Unlike other roles, this is something that you will see being used daily by friends and family for years to come.
  • The role performs business analysis with business and technology partners to elicit, analyze, and define requirements into documentation and conceptual design using appropriate techniques and visual models from which solutions are developed. This position requires the ability to communicate effectively with both technical and non-technical individuals at various levels. Works with the IT Partner, architects, analysts, business stakeholders, and external service providers to understand the underlying technologies and applications.


• Requirements management (requirements traceability, baselining, etc.) Enterprise analysis (benchmark studies, feasibility analysis, SWOT, etc.)

• Requirements elicitation (prototyping, reverse engineering, focus groups, interviews, etc.)

• Requirements analysis such as analyzing requirements, constructing workflow charts and diagrams, studying system capabilities, writing specifications (process modeling, organization modeling, use cases, etc.)

• Development of functional designs or detailed user stories

• Writing detailed functional specifications for system behaviour, system integrations such as creating source and target mapping of information across systems

• Solution assessment and validation (support of user acceptance testing, defect and issue reporting, etc.)

• Assisting with development of test scenarios and test cases as appropriate

Critical Skills and Competencies Characteristics


• Strong abilities to perform business analysis, translating requirements into functional specifications that can help drive specification for developers and/or testers as needed. Need to be an all-rounder, but emphasis for this role is especially on business systems analysis.

• Excellent verbal and written communications, as there will be much interaction with other people, as well as capturing user requirements.

• Working knowledge of relevant development tools, e.g. JIRA, Confluence and HP ALM, SOAP-UI, Postman

• Available and willing to collaborate with other team members. Strong team player as well as able to work independently

• Completely understands principles of iterative development, and able to document business requirements as Agile user stories (Required)

• Basic SQL writing skills: Microsoft SQL Server, Postgres or any other RDBMS


• Academic: Bachelor Degree or equivalent experience. Specialty: Computer science, management information systems, or a related field. (Required)

• Certifications: Certified business analysis professional (CBAP) (Asset), BABOK (Asset), ITIL foundations (Asset), Project Management Professional (PMP), TOGAF certification (Asset)


1) Minimum 7 years of experience in a business analyst role (Required)

2) 2-3 years of experience in writing detailed functional specifications for a variety of applications, User Interfaces, Integrations, ETL components (Required)

3) Strong communication skills (Required)

4) Agile/ Scrum experience (Required)

5)MS Office, MS Visio proficiency (Required)

Nice to Have:

1) Cloud, AWS experience (Asset)

2) Basic SQL query writing experience (Asset)

3) Soap UI experience (Asset)


• Excellent understanding of business context and mode of operations

• Proven ability to identify, formalize, and problem solve business needs

• Exceptional interpersonal skills in areas such as teamwork, facilitation and negotiation

• Mature perspective on architecture principles and frameworks