- Type: Full Time
- Job #
Business Analyst
Location: Toronto – Hybrid – Tues and Wed in office, sometimes Thursday – 2-3 days/week in office
Contract Length: 6.5 months with Possibility of extension.
We at Raise are hiring a Business Analyst for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand.
We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.
Responsibilities
- First defense line for L2 production support ticketed issues raised as related to using the CreditLens app
- This resource will be on production support and maintenance, working directly with users and developer to help users with problems encountered (e.g. unblocking a user from creating a rating)
- Investigate, create a Jira ticket, and work alongside developer to support the user to solve the issue
- Gather requirements, and resolve issues in a development and production support environment by outlining requirements via Jira
- Updating Confluence pages
- Supporting the Project Lead with day to day activities: pulling statistics/data from JIRA, creating graphs, refreshing e-mail user lists
- Supporting with release activities i.e. closing release, validating release items
- Coordinate testing and validation with business users.
Candidate Requirements/Must Have Skills:
- 3+ years as a Technical or Business Systems Analyst (including co-op and/or internships)
- 1+ year experience (low to medium skillset) using Postgres Database and/or any relational database (i.e. SQL, PL/SQL)
- 1+ year of data analysis experience
- Recent working experience with Jira and Confluence.
Nice-To-Have Skills:
- Experience with Visio or other visual software diagramming tools
- Agile/Scrum methodology understanding / worked in an Agile environment
- Experience with CreditLens application
- Experience with MS Office Suite (Excel– pivot tables for data organization, PowerPoint).
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
#FIN24