Business Analyst (Level 3)

Information Technology
Government - Provincial
Toronto, Ontario
Job ID:

 Our client is looking for a Level 3 Business Analyst for a 3 month contract (96 Days).

Duties include, but are not limited to:

  • Document the business requirement revisions and application enhancements
  • Facilitate workshops to document business processes and use cases
  • Provide inputs and technical recommendations on Microsoft Dynamics
  • IT system requirements planning, system testing, business validations and implementation support
  • Update user guides and provide end user training

Requirements (Rated Criteria)

Business Analysis Experience

  • 10+ years of demonstrated experience in business analysis and planning
  • Experience in gathering business requirements, revise existing business requirements based on enhancements
  • Develop/add new requirements to meet the desired applications changes
  • Coordinate with teams and provide walk through on final business requirements and enhancements, act as an liaison between business users and delivery teams Finalize the scope for a release and secure business approvals
  • Facilitate workshops to document new client business processes and revise existing business processes
  • Analyze existing use cases and update them as per application changes

Technical Skills

  • Knowledge and experience working with CRM applications, Dynamics 2016, and providing inputs and recommendations on MS Dynamics capabilities, functions and features
  • Provide recommendations on current technology trends in CRM and best practices
  • Assisting with technical problem solving and guiding teams as necessary to bring project on track

Clear Communication

  • Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal, analytical and negotiation skills

OPS Experience

  • Knowledge of Ontario government GO-ITS standards, especially Technical, Architecture and Security standards
  • Knowledge of OPS gating and architecture artifacts
  • Good understanding of diverse business environments, especially government environments
  • Experience following and complying with OPS standards Knowledge of the Accessibility for Ontarians with Disabilities Act (AODA) web content guidelines
  • Experience with AODA standards