Business Analyst / Systems Analyst

Information Technology
Oil & Gas
Calgary, Alberta
Job ID:
Mohit Sisodyia

Our client who is a leader in the North American Energy market has an immediate need for a Business Systems Analyst to join their team to play a key role for their Windows 2008 R2 Upgrade Program, who will be assigned a portfolio of servers and applications needing upgrading or replacing. This is a 6 month contract based in Calgary.

Job Duties & Responsibilities

  • Collect, identify, analyze and document the current ‘as is’ state.
  • Analysis of servers, identifying installed technologies to determine which are compatible with targeted servers and which require upgrade or replacement.
  • Developing accurate application/user lists by department by location to prepare for profile building and deployment.
  • Liaise with local technology experts to determine upgrade plans and work continuously with them, though to deployment.
  • Building the deployment and migration plan, including build specs and app profile.
  • Support the design and testing related to the future state.
  • Document the future ‘to be’ state.
  • Act as the project single point of contact for the application owners.
  • Support the communication plan in respect of business communications.
  • Collaborate with client resources to categorize application criticality.
  • Engage business representatives and application owners to explain the future ‘to be’ state.
  • Works with the project manager to collate discovery inventory and manage application inventory.
  • Manage communications T-minus at Project Manager direction in coordination with project schedule.
  • Manage the T-minus for hardware ordering, imaging, delivery in conjunction with the project schedule.
  • Assist Project Manager in providing daily reporting for the ISB's testing/certification process.
  • Assist Project Manager in providing daily reporting for the ISB's application packaging process.
  • Assist Project Manager in managing/producing daily rollout reporting metrics.
  • Assists with migration plan approaches.
  • Manage migration hand-offs and cutover to ensure a successful migration.
  • Accept new system from build team for migration, creates migration / upgrade Standard Operating Procedures (SOPs) / runbooks.
  • Submit old server decommission.
  • Standardize Windows Server 2016 image.
  • Implement Windows Server 2016 Implementation standards and processes.
  • Implement Windows Server 2008 Retirement standards and processes.
  • Implement Exception Request standards and processes.
  • Assess all applications on the Windows Server 2008 R2.
  • Provide comprehensive plan on upgrading all the applications to their supported platforms.
  • Identify qualified application servers and upgrade them to Windows Server 2016.
  • Identify qualified application server and migrate them to selected cloud platform.
  • Adjust AER’s IT Risk Portfolio for out-of-compliance application servers which could not be upgraded.

Skills & Qualifications

  • Excellent analytical skills and the ability to work with minimum supervision.
  • Ability to work across functional stakeholders in IS and business.
  • Customer focused and strong interpersonal skills.
  • Proven Windows Server upgrade experiences.
  • Strong Excel data manipulation/merging skills from multiple sources.
  • Strong Business Analysis skills in IT environment.
  • Experienced with IT operations of infrastructure, encompassing server, storage, Citrix, Datacenter and related technologies and services.
  • Familiar with Windows Server Upgrades and PowerShell.
  • Demonstrated knowledge/familiarity in the following areas:  
    • Server and Storage admin: HP server solutions including blade systems, Cisco UCS, EMC VNX, Networker, Data Domain, and Commvault.
    • Application and Operating Systems: Windows Server 2008/2012/2016, including DHCP, DNS, Active Directory, Exchange, SCCM, SCOM, Skype for Business; VMware ESX.
  • Appropriate software/device certifications highly desired.
  • Public cloud skillset on AWS or Azure as an asset.
  • Knowledge and awareness of ITIL process within an IT Technical Services environment.
  • Possesses strong communications skills, both written and verbal, to exert a positive influence and work collaboratively with IT and Business teams, to ensure the success of projects and initiative.
  • Minimum 5 years' experience in IT infrastructure analyst position.
  • Minimum 3 years’ experience in enterprise server, storage, virtualization, and network environment.
  • Experience in the Alberta oil and gas industry and/or a regulatory environment as an asset.
  • Can accept accountability for a line of work and ensure it is delivered at a high level of quality and consistency with little daily supervision.  
  • Works with other Team Leads to plan and coordinate activities and resolve issues.
  • Highly independent, goal oriented, and self-motivated.
  • Pro-active, positive, bright, motivated and highly engaged.
  • Team player with strong interpersonal skills.
  • Communication, planning, organization and documentation skills.
  • Demonstrated success on the Windows2008 R2 Upgrade.

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