Business Development Manager

Our large IT client is recognized by customers as Canada’s leading Automotive company.

We are looking for a Business Development Manager to support the team.

Duration: 12 months

Location: Langley, British Columbia V4W 3W3

General Mission:

A critical aspect of this position is to have regular face to face contacts with WD’s and specifically their ISC, installers and fleet shop customers. Regular travel within the assigned district is required and the incumbent will utilize a company assigned vehicle

WHAT WE ARE LOOKING FOR

  • Strong communication, leadership capabilities, and attention to detail
  • Superior analytical abilities combined with great decision-making skills
  • Ability to work independently and in cross-functional team environments
  • Valid G level Driver's License
  • Willingness to travel
  • Automotive retail or wholesale industry experience

LOOKING FOR MEANINGFUL WORK? WE CAN HELP

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

Ewemi

Marketing Strategy & Analysis manager

Do you want to work for one of the largest “Digital Business Transformation” company in Texas? They are currently looking for a “Marketing Strategy & Analysis manager” to support their facility in Plano, TX. If you’re interested and qualified, we urge you to apply

Job Description:

Looking for someone who has relevant experience in Adobe Target and Recommendation capabilities of Adobe Experience Cloud. This candidate must have had played similar roles preferably in retail domain with target, personalization and product recommendations at heart.

Top Product Experience for this Candidate:

  • Adobe Target Experience
  • Experimentation Strategy knowledge
  • Adobe Recommendation Experience

Top Skills

  • Test Design, Randomization, Sample Size, Confidence/P-value, Multivariate Tests 
  • Experience working on an ecom/digital site – This is for knowledge of how a site should function for coming up with new testing ideas.
  • Digital Personalization Strategy Experience
  • Product Recommendation Experience
  • Adobe Analytics (Lower Priority)

Responsibilities:

  • Configure Target & Recommendations to drive customized, personalized, and predictive experiences for Web & App Channels. Debug, troubleshoot, and fix the configuration and integration issues.
  • Configure, administer, and operate Adobe Target & Recommendations to build Multi-channel personalized campaigns & product recommendations
  • Ability to understand product catalog, criteria and design for creating and managing product recommendations
  • Debug, troubleshoot, and fix the configuration and integration issues. 
  • Deliver against the website optimization and customized experience strategies across the website and other touch points. 
  • Partner with the analytics teams on measurement across customized site experiences 
  • Diagnose and troubleshoot technical issues related to delivering custom site experiences 
  • Communicate and partner with upstream and downstream teams regarding the execution against the desired testing strategy 
  • Drive technical effort working with IT partners, site management and creative to ensure timely execution of testing and/or personalization cadence 
  • Architect, configure, administer, and operate Adobe Target & Recommendations to build Multi-channel campaigns 
  • Assess and audit the current state of platform configuration and accelerate remediation plans. 
  • Monitor the effectiveness of digital Campaigns and iterate to yield higher ROI. 
  • Prepare and implement detailed project plans that list tasks, milestones, timelines, deliverables, dependencies, and task owners. 
  • Accelerate implementation and achieve ROI on the Adobe Target & Recommendations investment 
  • Communicate and partner with upstream and downstream teams regarding the execution against the desired testing strategy 
  • Provide consulting and roadmap for website optimization and customized experience strategies to clients 
  • Architect and design Adobe target & recommendation technical solutions to drive multi-touch/multi-channel marketing, defined by the buyer’s journey 

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com . We encourage all qualified candidates to apply.

EWEMI

 

Retail Category Manager

Our client, a market leading integrated oil company is looking for a Retail Category Manager. This is a 12-month contract located out of their head office in Calgary.

What you will be doing…

  • Manage product categories to ensure proper product selection, including the identification and introduction of new products; efficient distribution; proper shelving space allocations; competitive costing, fair retail pricing and effective promotional strategies.
  • Forecast, track and analyze category and product volumes and evaluate industry wide trends and the competitive landscape to develop a sales growth strategy for specific products or groups of products.
  • Manage vendor relationships including selecting and negotiating with vendors to provide products and services sought by customers, optimizing volume rebates and promotional funding support, and resolving site-level vendor issues.
  • Conduct business analysis, make recommendations on marketing plans and sales fundamentals, and implement specific business plan strategies and initiatives such as preparation of quarterly/annual category business reviews.
  • Communicate and support Retail Operations team members and retailers, including but not limited to:
    • Program and key product lists, category-specific merchandising, pricing and inventory management training store layouts, audits, articles and merchandising.
  • Develop and implement selling concepts and tools to support category projects and provide post launch support and recommendations to sales and customers through performance tracking and analysis.

What you will need to succeed…

Must Haves

  • University degree
  • Business degree with a specialization in Marketing and MBA (asset)
  • Minimum 5 years experience with a vendor or retailer in operations, marketing, purchasing or selling in a multi-unit retail environment
  • Category Management or consumer/ product analytical experience in a retail environment
  • Strong analytical skills with the ability to draw insights from internal and external data sources
  • Excellent written and verbal communication skills with superior attention to detail
  • Creative approach to negotiating and problem-solving
  • Excellent computer skills and knowledge of Microsoft Office (word, Excel, PowerPoint)
  • Ability to work in cross-functional teams with a demonstrated ability to maintain strong internal and external relationships
  • Passion to see projects through from inception to completion and the ability to meet tight deadlines
  • Strong planning skills

Looking for Meaningful Work? We can help!

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

EWEMI

Customer Experience Marketing Coordinator

Our client, a market leading integrated oil company is looking for an experienced Customer Experience Marketing Coordinator who will be responsible for supporting the execution and coordination of the client’s internal and Branded Wholesaler measurement programs. The purpose of these programs is to measure customer satisfaction and ensure consistent delivery and execution to provide customers with a safe, clean, and reliable experience. This is a 12- month contract located out of their head office in Calgary.

How you will bring value…

In this role you will collaborate with various stakeholders in the client’s Marketing organization, and external third-party vendors. At times you will also be brought in to assist in other key marketing activities that are meant to improve the customer experience and including following up on key customer service tickets, instore promotions and contests, retailer communications, and gift card management.

What you will be doing…

  •  Overall program coordination.
  • Planning and program evaluation.
  • Communication of program initiatives.
  • Support of performance measurement and reporting.
  • Evaluation of the data to identify areas of optimization.
  • Quarterly results review.
  • Winner selection.
  • Execution of program tactics and managing site inquiry’s exceptions and appeals.
  • Program support, execution, coordination and administration for all customer experience program initiatives across Marketing.
  • Performance measurement and reporting. Analyze and evaluate data to understand emerging trends and areas of opportunity.
  • Collaborate and support various stakeholder group needs within Marketing, both retail and commercial. This includes working specifically with district managers and retailers providing direction and handling shop or audit questions, concerns or appeals.
  • Liaise with all external third-party vendors. This includes working to develop support materials, review of data and dealing with day to day inquires.
  • Communicate key program initiatives and results to all internal and external stakeholders via various channels.

What you will need to succeed…

Must Haves

  • University degree.
  • 3-5 years' experience in a marketing or sales focused environment.
  • 3-5 years' experience in a retail environment.
  • Ability to work under pressure with tight timelines.
  • Excellent planning, organizational and project management skills with a strong attention to detail and ability to multi-task.
  • Willingness to tackle new and innovative projects.
  • Independent self-starter and strong team player.
  • Knowledgeable in Microsoft Office: Word, Excel and PowerPoint.
  • Excellent written and verbal communication skills.
  • Ability to work in cross-functional teams with a demonstrated ability to maintain strong internal and external relationships.

Nice to Haves

  • Business degree with a specialization in Marketing.
  • Degree, diploma or certificate in data science.
  • MBA.
  • 3-5 years' experience in data analytics.
  • Successful track record in fast-paced, multiple priority environment.
  • Excellent ability to understand and use TIBCO Spotfire.

Looking for Meaningful Work? We can help!

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

EWEMI

Inside Sales Representative

Our client, a market leading integrated oil company is looking for an entry level Inside Sales Representative to support outside sales and increase sales with existing clients. This is a 12-month contract located out of their Calgary office with some travel.

How you will bring value…

In this role your responsibilities will include the account management of cash accounts and specialty supply accounts. You will also interface with customer and internal stake holders in execution of product delivery. Additionally, you will manage any customer service issues.

What you will be doing…

  • Account management of cash, specialty supply accounts and pick up pricing.
  • Act as primary liaison between Marketing and customers regarding customer service issues. This includes product delivery, pricing, invoice issues.
  • Liaise between Manufacturing, Supply & Logistics on job execution to ensure a high level of customer Satisfaction.
  • Assist Sales team with deal entry.
  • Act as systems super user for all Marketing systems including Salesforce.
  • Manage customer complaint process.
  • Manage rack pricing.
  • Assist with Sales forecast process.
  • Assist in job tendering and issuance of required documentation.

What you will need to succeed…

Must Haves

  • Previous industrial Sales experience 1 Year
  • 1-3-year experience in office environment logistics, construction
  • Excellent analytical and communication skills
  • Strong customer Service skills
  • Ability to multi-task.
  • Ability to work well under pressure and extreme deadlines.
  • Strong interpersonal skills and ability to deal with personnel at various levels both internally and externally.
  • Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint and Access).

Nice to Haves

  • Bachelor's Degree-Business, Economics Ideal (not necessary).
  • 1-2-year experience Industry experience.
  • Experience using Salesforce.

Desire Attributes

  • Ability to think outside the box and troubleshoot.
  • Technically savvy.

Looking for Meaningful Work? We can help!

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

EWEMI

Senior Associate- CDM Marketing

Do you want to work for one of the largest “Digital Transformation” company in New York? They are currently looking for an “Senior Digital Marketing” to support their facility in New York, NY. If you’re interested and qualified, we urge you to apply!

Job Purpose:

This role is responsible for day-to-day strategy development and stewardship for CDM programs across the full life cycle from conception and proposal through creative briefing, production and insights reporting.

Responsibilities:

The ideal candidate should have experience developing CRM programs rooted in consumer behavior and 1st party data insights. They should be comfortable navigating ambiguity and providing clarity and focus for cross-functional teams. They should be detail oriented with an ability to maintain a view of the big picture. In addition to owned CRM channels, the ideal candidate should be comfortable working across the paid media environment in collaboration with media specialists to develop addressable audience programs in social, search, and programmatic OLA/OLV. They should also be comfortable developing programs that span across email and .com channels.

Requirements:

  • 5-7 years of Data and Marketing Strategy experience
  • Strong CRM experience
  • Previous experience working on email campaigns
  • Strong PowerPoint and presentation skills
  • Having excellent analytic, problem solving and communication skills
  • Express complex ideas in conversation, presentation and prose
  • Synthesize qualitative and quantitative input from multiple sources to generate insights
  • Collaborate cross-functionally in a dynamic and fast-paced environment
  • Write insightful creative briefs and steward the creative process
  • Originate and edit presentations to create excitement and sell ideas
  • Comfortable operating in an ambiguous and dynamic environment

Client Representative Assistant

Our Public Sector client in Toronto, ON is looking to hire a  “Client Representative Assistant” for 3-month contract role.

As a “Client Representative Assistant” is responsible for providing sympathetic and /a tactful liaison with clients, caregivers, relatives, social workers and health care and legal professionals in stressful situations. Creating/reviewing/updating/adjusting/editing and initiating online “recurring entries” to ensure payments and allowances from various government benefit programs.

Job Description:

Duties/Responsibilities

  • Initiates and responds to enquires from clients, caregivers, health-care professionals, legal professionals internal and external, financial institutions, creditors, relatives of clients and other interested parties by:
  • Receiving, prioritizing and responding to a high volume of telephone/walk in inquires and distributing cheques when necessary;
  • Determining nature and urgency of enquiry and establishing appropriate level of priority;
  • Providing sympathetic and /a tactful liaison with clients, caregivers, relatives, social workers and health care and legal professionals in stressful situations;
  • Clarifying and explaining legislation, regulations, policy and procedures of the client to clients/relatives and other interested parties;
  • Resolving client concerns and/or referring to Client Representative or other appropriate staff, coordinating resolution if necessary.

Provides financial analysis and control by:

  • Analyzing, reviewing and taking appropriate action on discrepancies and accumulated arrears and problems on accounts;
  • Creating/reviewing/updating/adjusting/editing and initiating online “recurring entries” to ensure payments and allowances from various government benefit programs;
  • Reviewing overall financial situation of clients; obtaining and verifying data pertaining to all existing government benefits and/or the possibility of eligibility for benefits available to client(s); securing, applying, rectifying clients’ social insurance and health insurance number(s);
  • Obtaining appropriate documents; making application in accordance with the rules and regulations of Old Age Security, Canada Pension Plan, Quebec Pension Plan, Unemployment Insurance Acts and various health insurance programs;
  • Ascertaining and confirming whether treatment and/or drugs are covered under the client’s supplementary health plan(s), including the submission of claims for supplementary health and hospital benefits;
  • Requesting information from the income tax unit in the client’s portfolio on taxable and non-taxable income in order to complete application for additional subsidiary benefit(s) under the provisions of the Old Age Security Act;
  • Initiating and preparing online cash disbursements for expenses (e.g. clothing, bed holding, special allowances) after analyzing client’s income, cash balance/expenditures for approval of Client Representative
  • Assessing the needs, initiating new allowances and reviewing existing allowances of clients and/or dependents; contacting recipients/care givers to access ongoing needs;
  • Identifying potential problems with on-going payments, such as declining cash balances; placing “cash reserve” on client’s accounts to prevent debits;
  • Conducting periodic reviews of cash balances on hand at various facilities/homes to ensure that funds are being used appropriately;
  • Monitoring and determining Personal Needs Allowance/PIN Money/In Trust Account funds to ensure that funds remain at appropriate levels.

Utilizing computer mainframe database, provides internal/external research function by:

  • Reviewing client files, Data Base and System Reports to obtain pertinent information;
  • Corresponding with caregivers, banks, utilities, Government agencies and other interested parties to obtain/provide financial/medical/accommodation information as required;
  • Locating and scrutinizing legal documentation such as Wills, Powers of Attorney and particulars of clients’ financial interest in deceased person’s estates/other interests e.g. investments, stocks and Trust Funds;
  • Reviewing assets such as land, cottages, bank accounts, motor vehicles to ensure they are recorded appropriately for the benefit of the client; recording miscellaneous assets e.g. wheelchairs;
  • Reviewing clients’ effects in storage to recommend consideration for disposition or continuation to the Client Representative
  • Obtaining personal, financial, sociological and/or health data of clients by liaising with health-care professionals, social workers, caregivers, family members, legal professionals, business associates and friends or clients.

Other duties as assigned may include:

  • Participating in the training of new Client Representative Assistants as required;
  • Assisting other Client Representatives Assistants as required (e.g. when on sick leave or vacation)
  • Controlling a petty cash account;
  • Maintaining keys for client properties;
  • Preparing and distributing incoming and outgoing mail;
  • Relieving reception/switchboard staff when requested;
  • Arranging for maintenance of office equipment;
  • As assigned

Knowledge:

  • Good oral and written communication skills;
  • good interpersonal skills, tact, diplomacy;
  • good judgment and ability to work effectively and diverse groups of clients and staff;
  • good organizational and analytical skills;
  • knowledge of eligibility and application requirements of the Canada Pension Plan, Quebec Pension Plan, Old Age Security, Health Insurance and Unemployment insurance;
  • mathematical skills, initiative, resourcefulness and ability to work independently and as part of a team;
  • ability to work under pressure to meet deadlines of workloads;
  • creativity in dealing with problematic situations;
  • computer literacy, knowledge of mainframe environment and local area network, windows and WordPerfect 6.1 applications;
  • understanding and appreciation of role of the client and of related policies, procedures and legislation;
  • working knowledge of the health sector and issues related to vulnerable adults;
  • must exercise judgement in establishing work priorities.

 

Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

Email Marketing Analyst

Our large IT client, is recognized by customers as Canada’s leading Financial firm.

We are looking for an Email Marketing Analyst to support the team.

Duration: 4 months

Location: Toronto, Ontario, Canada

DESCRIPTION          

  • Support an established team with ExactTarget journey builds, data integrations, SFMC connectors.

WHAT WE ARE LOOKING FOR

  • Experience with Exact Target/Salesforce Marketing Cloud (including journey builds), knowledge of ampscripting and python scripting, knowledge of Tealium Audience Stream an asset

Content Builder

  • Work with clients’ creative/marketing teams to create emails in ET. Use of dynamic content blocks is a plus.
  • Knowledge of Ampscript within emails and CC/BCC functionality is a plus.

Journey Builder

  • Candidate should be experienced in configuring journey based on client business needs.
  • Re-entry only after exit, etc.
  • Auto-suppression logic, email categorization (transactional vs commercial)
  • Set up of Entry source: Journey DE.
  • DE to source journey data from.
  • Scheduling

Candidate will need to build journey using the at least the following journey activities (must have)

  • Entry Source: audience selection
  • Decision Splits
  • Engagement Splits
  • Exit Criteria
  • Testing journeys
  • Activate journeys
  • Update Contact activities
  • Wait/Wait Until steps
  • Joins

Automation Studio (nice to have)

  • Candidate will need to utilize Scheduling/File Drop Triggers activities in Automation Studio to achieve client needs, as we as
  • Importing
  • SQL Activities

RESPONSIBILITIES INCLUDE

  • Responsible for gathering requirements from the client and internal teams for email campaigns. 
  • Use the functionalities within Exact Target to create campaign journeys, develop emails, conduct testing, and launch campaigns.
  • Modify existing journeys as needed.
  • Apply QA methods to test emails and ensure campaign is compliant be launch.

LOOKING FOR MEANINGFUL WORK? WE CAN HELP

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

Ewemi

Commercial Sales Representative

Our market leading energy client has an immediate need for a Commercial Sales Representative to report to the Western Regional Sales Manager and be responsible for hunting new cardlock and fleet accounts within the defined sales territory of British Columbia and Alberta. This is a 12 month contract that allows for flexibility of location, allowing the candidate to work from home with 50-75% of the time spent travelling.

In this role you need to be confident when making calls on head office and field level opportunities while maintaining positive relationships with customers, dealers, and operations personnel. This is essential to facilitate sales through Cardlock facilities. To succeed in this role, you will need excellent verbal and written communication skills, along with the ability to interact with individuals with diverse backgrounds.

Job Duties & Responsibilities

  • Active solicitation of the client’s cardlock and fleet accounts in a defined sales territory.
  • Persistently and successfully follow up on all leads to convert to profitable sales as this role is focused on new account generation and requires a direct selling, hunter mentality.
  • Develop and execute specific tactical plans that ensure account penetration as well as the achievement of territory sales goals including volume and profit key performance indicators.
    • This includes preparation and execution sales proposals, communications, presentations and other customer correspondence, networking with key decision makers and industry contacts within a designated territory at industry events, 25-30 customer calls/week with a focus account. acquisition and growth, while building long term relationships.
    • Implementation of strategies aimed at increasing market share and margins for the client.
  • Business travel within a territory is a requirement of this role. Approximately 50-75% of time will be spent traveling within a defined territory.
  • Analyze Sales Reporting generated by Business Resources Group to identify sales opportunities and track industry changes that may create opportunities and or pose threats.
  • Create and execute action plans on identified sales opportunities.
  • Strategically manage and maintain a portfolio of existing key medium to large accounts achieving a balanced effort on new customer acquisition and incremental sales from existing customers.
  • Crucial focus on customer relationship management including pricing, problem resolution, cross commodity selling and proactive identification of issues and buying behaviors.

Skills & Qualifications

Must Haves

  • A bachelor’s degree in Business or Marketing.
  • A minimum 5 years of relevant professional sales experience in a commercial or industrial capacity.
  • Strong communication, presentations and written skills.
  • Extensive selling, cold calling, and closing techniques with a well-defined sales process.
  • Successful track record in outside sales consistently meeting all sales and profit targets.
  • A background and knowledge in commercial fuel sales, trucking, or industrial supply industries.
  • Working knowledge of the cardlock fuels industry with a network of contacts.
  • Knowledge and familiarity with Customer Relationship Management software in a sales environment including Salesforce.
  • Ability to work independently with strong self-management and problem solving skills.
  • Experience with financial analysis including margins and revenue along with budgeting and forecasting.
  • Extensive travel is a requirement for the position.

Nice to Haves

  • An MBA would be an asset.
  • Sales related training, education, or professional development.
  • Experience creating and managing sales contracts including terms and conditions as well as exception management.
  • Intermediate Microsoft Skills including excel, word, and power point.
  • Desire to be an effective and engaged member of a high performing team.
  • Organization, ingenuity, integrity, and leadership skills.
  • Ability to make decision independently in a fast paced environment.
  • Drives for results setting high standards, taking personal accountability and delivering on commitments.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted. 

EWEMI