Data Analyst

Our Banking client in Scarborough, ON is looking to hire a Data Analyst – Dynatrace for a 12+ month contract opportunity.

The successful candidates will get the opportunity to gain hands on exposure with the newest version of Dynatrace while working on a long-term project.

Job Description:

Business Group: GTS Tools & Monitoring is seeking a Dynatrace Data Analyst for a Dynatrace ELA deployment. This involves installing 10,000 agents in the next 3 years, upgrading the current existing footprint.

Typical Day in Role:

  • Installing Dynatrace Manage
  • Conducting investigations in existing applications
  • Interfacing with development teams
  • Explaining upgrades to stakeholders and users
  • Working with application development and support teams to understand alerts in place
  • Finding out about existing alerts, installing newer software, testing it, migrating it to the new one
  • Providing solutions to issues that arise
  • Understand old version (Dynatrace AppMon – 2.16) and install the new one in place

Candidate Requirements/Must Have Skills:

  • 3+ years’ experience with Dynatrace
  • 1+ years’ experience with Dynatrace Managed (installing, configuring, and supporting)
  • 3+ years’ experience implementing telemetry tools (such as app dynamic or IBM APM) within diverse and multi-zoned environments (monitor zones for different application)
  • 3+ years of experience in creating custom alerts, application-level dashboards, and reports
  • Ability to create a monitoring plan

Soft Skills:

  • Ability to interact with tech customers of multiple levels of technical expertise
  • Strong communication and customer service skills
  • Ability to work well with others

Nice to Have

  • Splunk
  • ServiceNow
  • Experience working at a large corporation with an online or mobile presence

Degrees or certifications:

  • Bachelor's degree

Candidate Review & Selection

  • 2-Step Process: 1 phone interview with Hiring Manager & 1 technical in-person with Hiring Manager & SME
  • Interviews to take place ASAP


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We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.