Technical Consultant Engineer

The Ian Martin Group is seeking a Technical Consultant Engineer for a 12 months contract assignment with extension beyond in Detroit, MI. Working as part of a team, you will be responsible to augment the customer’s operations team supporting the Avaya Aura stack.

Our client is a multinational technology company, that specializes in providing business communications and services.

We at Ian Martin envision a world where everyone is connected in meaningful work and if you find great meaning in developing some of the most widely used products in the world, then we have the career path for you.

Looking for someone with:

Avaya Aura Communication Manager (CM) experience who can:

  • Aura stack, basic station configuration/provisioning, VDN, vector configuration, loading license files, etc.
  • Avaya Aura administration experience (e.g. add a station, update trunk groups, class of service, etc.)
  • CM administration and ability to view these elements and support occasional admin activities.
  • Provide awareness and coordination of Avaya Aura infrastructure activities
  • Assist the customer’s teams, providing input to troubleshooting and integration planning efforts
  • Where appropriate, assist customer’s coordination with Technical Support tickets and scope activities
  • Become intimate with the customer’s environment and assist the customer with project requests
  • Help manage design / configuration of run-the-business activities and new projects that touch the Avaya telephony environment (e.g. VHT integration, Nuance upgrade, core system upgrades, etc.)
  • Provide basic project coordination and assist with the execution of new initiatives that touch CM infrastructure (e.g. VHT integration, Nuance, system upgrades, etc.)

Applicants with Associate degree or above will be contacted by our team for a deeper level discussion about this role.

Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

EWEMI

Client Service Manager

The Ian Martin Group is seeking a Client Service Manager for a long-term contract assignment in Alpharetta, GA. Working as part of a team, you will be responsible for developing and maintaining customer relations by being the operational focal point for the Managed Services scope being delivered to the customer.

Our client is a multinational technology company, that specializes in providing business communications and services.

We at Ian Martin envision a world where everyone is connected in meaningful work and if you find great meaning in developing some of the most widely used products in the world, then we have the career path for you.

Looking for someone with:

  • Must have working knowledge of Avaya's product line–specifically with WFO (call recording)
  • Knowledge of ITIL and ITSM, prefer at least foundations certification
  • Prefer experience working in ITIL roles related to Incident Management, Problem Management, Change Management, Release Management processes.
  • Prefer Telecom Experience and/or IT experience
  • Prefer working technical knowledge of Avaya platforms and capabilities
  • Previous experience in a customer facing role
  • Previous experience in technical role
  • Proficient in MS Office applications (Excel, Word, PowerPoint)

Applicants with Bachelor’s degree or above will be contacted by our team for a deeper level discussion about this role.

Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

EWEMI

Recruiting/Staffing Manager

The Ian Martin Group is seeking a Recruiting/ Staffing Manager for a long-term contract assignment in Morristown, NJ. Working as part of a team, you will be responsible to manage & conduct recruitment in a professional or technical area and execute recruitment strategies within the specified organization

Our client is a multinational technology company, that specializes in providing business communications and services.

We at Ian Martin envision a world where everyone is connected in meaningful work and if you find great meaning in developing some of the most widely used products in the world, then we have the career path for you.

Looking for someone with:

  • 5 – 7 years’ experience with full life cycle recruiting in a technology environment (Telecom/Telecommunication Preferred)
  • Experience recruiting and hiring junior to senior level employees
  • Proven experience sourcing talent from a variety of channels
  • Strong negotiating and organizational skills; attention to detail
  • Knowledge of ATS (SAP Successfactors a plus)
  • Excellent verbal and written communication skills

Applicants with Associates degree or above will be contacted by our team for a deeper level discussion about this role.

Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

EWEMI