Content Editor – 19272

Information Technology
Toronto, Ontario
Job ID:
Madhu PapullaArun Kumar

Our Banking Client in Toronto, ON is looking to hire a Senior Content Editor for a 6+ month contract with high possibility of extension.

As a Senior Content Editor, is responsible for updates and enhancements to the Client, Clients's corporate intranet site, as well as sharing news into Workplace, our social intranet site.

Job Description:


  • The CWR Works closely with other members of the Intranet team, business partners, and communication specialists to prepare and publish intranet content.
  • Receives, analyzes, and prepares content change requests for the CIBC intranet. Migrates content between publishing systems.
  • Builds and edits web pages and uploads documents for the CIBC intranet using Microsoft SharePoint and other tools.
  • Publish urgent news messages and manage escalations in a timely manner.
  • Logs changes in a change request tracking system to catalog content change requests for audit purposes.
  • Create production graphics for the CIBC intranet using Adobe Photoshop and other tools.
  • Ensures design standards, editorial guidelines, and the translation policy are applied to all intranet content; escalates requests to team leads as required.
  • Reviews own work for quality assurance prior to business partner review or publishing content.
  • Review changes made by other Intranet Specialists for quality assurance.
  • Lead small projects under the direction of the Intranet Publishing Manager, Senior Intranet Consultant, or Director, Corporate Intranet.
  • Stays current on intranet best practices, initiatives, technology and enhancements to CIBC’s intranet applications and tools.
  • Understanding roadblocks


  • Understanding of Internet/Intranet techniques, design, and information architecture
  • Working knowledge of the following: Microsoft SharePoint, HTML, Adobe Acrobat, Adobe Photoshop, Word, Excel, Outlook, PowerPoint, and/or Dreamweaver
  • Strong written communication skills with proficiency in spelling and grammar
  • Expertise in dealing with clients and communications challenges


  • Working knowledge of French an asset but not required.


  • Superior time management skills with the ability to juggle competing priorities and adhere to tight timelines
  • Highly customer-focused, with the desire to put the needs of the client first
  • This role manages high work volumes, tight deadlines, and confidential content.
  • Attention to detail and mental concentration is required to ensure accuracy and correctness of information
  • Ability to multitask


•3-5 years of relevant experience 


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