GEL – Call Center Representative III

Customer Service
Glen Allen, Virginia
Job ID:

Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.


We have an immediate opening for a Call Center Representative III for a 6+ months assignment in 4880 Cox Rd. Glen Allen, 23060



If you have the following skills, connect with us.

Specific Skills & Experience:

  • Associate degree or high school diploma/GED 6+ years of experience
  • Prior demonstrated experience working in a Customer service role.
  • Has knowledge of commonly-used concepts, practices, and procedures within a field.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Works under immediate supervision.
  • Demonstrated analytical thinking/problem solving ability to think clearly and quickly and empathize in high-pressure clinical situations Tenacity & creativity in handling customer issues