Hardware Refresh Technician – 21924

Information Technology
Toronto, Ontario
Job ID:
Venkatesh Nagaraju

Our Banking Client in Toronto, ON is looking to hire a Desktop Support Analyst for a 6+ months of contract role with high possibility of extension.

As a Desktop Support Analyst is responsible in supporting the daily operational tasks within this team and working with every department and/or line of business throughout the enterprise in the downtown Toronto area.

Job Description:

Job Responsibilities:

•Contacting end-users, scheduling tech assessments and refresh deployments

•Daily updates in ServiceNow

•Asset Management updates

•Opening and closing tickets

•Imaging new hardware, wiping old hardware for disposal

•Preparing hardware orders, gathering accessories, etc.

Must-Have Skills/Experience:

•2+ years of experience in deskside and/or technical support

•Experienced with imaging new computers

•Strong familiarity with Windows 7 & 10


Nice to Have:

•Previous banking experience is preferred

Soft Skills:

•Strong verbal and written communication skills

•Problem-solving skills, customer service and interpersonal skills

•Ability to work independently and manage one’s time



Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.”