Technical Help Desk – Entry – 31147

Our Banking Client in LaSalle, Quebec is looking to hire a Bilingual Technical Help Desk for a 12+month contract opportunity. The successful candidate will be working with various teams across the bank, across various lines of business and other technology teams as well.

Job Description:

Daily Job Duties Include:

  • Answer user inquiries regarding computer software to resolve problems, typically of a lower complexity
  • Review user inputs and observe system functioning to verify correct operations and detect errors
  • Maintain records of daily data communication transactions, problems and remedial actions taken
  • Review technical processes, confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support

Must-Have Skills/Experience:

  • 1+ years of work experience in a Help Desk position
  • Bilingual – English & French
  • Client/Customer Service experience
  • Technical Knowledge/Experience

Nice to Have:

  • Experience supporting a Citrix environment
  • VPN experience
  • ServiceNow experience

Soft Skills:

  • Excellent verbal and written communication skills

 

Looking for Meaningful Work? We can help!

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

 

Ewemi

Analyst/Developer – Specialty – BNSJP00013991

Our Banking client in Scarborough is looking to hire a Developer for a 12 months contract role.

What you will be doing…

       •     Facilitate stakeholder communications and provide support to product owners to refine requirements
       •     Transform business requirements in technical solutions
       •     Create and maintain quality code for Exstream applications
       •     Engage in peer code reviews
       •     Provide mentoring for other junior developers
       •     Build and test Exstream applications
       •     Perform system administration, monitor, configure, tune, and back-up
       •     Complete unit and integration testing
       •     Provide end user test support and post-production support
       •     Contribute to estimations, impact assessments, project updates, and project plans
       •     Identify issues, participate in incident management, help troubleshoot, and make application enhancements
       •     Develop and configure custom components
       •     Ensure applications comply with standard security practices
       •     Ensure production SLA target are met
       •     Proactively and creatively think of new ideas that will provide value add to our business partners

 

What you will need to succeed…

       •     5+ years hands on experience with OpenText Exstream platform
       •     5+ years hands on experience as software application developer
       •     Extensive knowledge of technical environments, standards, processes, procedures, operating systems, and programming languages (prefer the technologies listed in the nice to haves)

Looking for Meaningful Work? We can help!

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

 

 

 

Ewemi

Technical Writer – Entry – 30895

Our Banking client in Toronto is looking to hire a Technical Writer for a 6 months contract role.

What you will be doing…

       •     Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style and terminology
       •     Maintain records and files of work and revisions
       •     Confer with client to establish technical specifications and to determine subject material to be developed for publication

What you will need to succeed…

       •     2+ years of experience in technical writing
       •     Skilled at writing in “plain language”
       •     Strong communication skills, both written and verbal
       •     Time management skills
       •     This team does their writing in Word and publishing in PDF. This resource will need to be comfortable using Word Templates.
       •     HTML knowledge/experience

Looking for Meaningful Work? We can help!

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

 

 

 

Ewemi

Analyst/Developer – Generic – BNSJP00013937

Our Banking client in Toronto is looking to hire a Developer for a 3 months contract role.

What you will be doing…

       •    Analyze highly complex business requirements; generate technical specifications to design or redesign complex software components and applications
       •    Act as an expert technical resource for modeling, simulation and analysis efforts
       •    Leverage industry best practices to design, test, implement and support a solution
       •    Assure quality, security and compliance requirements are met for supported area
       •    Be flexible and thrive in an evolving environment
       •    Adapt to change quickly and adjust work accordingly in a positive manner

What you will need to succeed…

       •    ETL Developer – 5+ years of experience
       •    Experience with relational databases – 5+ years of hands on experience
       •    SQL queries – 5+ years of hands on experience
       •    Working in database development – 5+ years of hands on experience
       •    Hadoop/Cloud environment, and any major programming languages – 3+ years of hands on experience
       •    Experience with DataStage in building complex, resilient, and highly scalable ETL solutions – 3+ years of hands on experience
       •    Experience with Hadoop ecosystem (HBase, Hive, Sqoop) – 3+ years of hands on experience
       •    Experience with Unix and Unix script – 3+ years of hands on experience

Looking for Meaningful Work? We can help!

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

 

 

 

Ewemi

IT Project Manager

Our Banking client in Scarborough, ON is looking to hire an IT Project Manager with Credit Card for a 6+month contract opportunity.

The successful candidate will have the opportunity to work on other projects based on their performance.

Job Description:

Daily Responsibilities:

• Develop, track and manage project budget, project plans, timelines and scope

• Manage project resources including procuring project staff, developing, motivating, coaching and advising

• Partner closely with other members of functional project teams to define business requirements

• Lead teams of developers in the delivery of high-quality software solutions that meet business needs

• Define test plans and ensure that products are defect free before User Acceptance Testing

• Facilitate the User Acceptance Testing process, developing rollout plans and procedures

• Prepare and present cost-benefit analyses

• Ensure appropriate systems development and project management processes are being utilized

• Make presentations to steering committees or project sponsors

Candidate Requirements/Must Have Skills:

  • 5+ years of experience as a Project Manager
  • 3+ years of experience with Credit Project Management
  • 3+ years of experience with Credit card points/rewards implementation experience (overall exposure to types of credit card programs (i.e. marketing/incentives-loyalty/regulatory/etc.))
  • 3+ years with Credit card technology experience
  • TSYS knowledge
  • Mainframe application or tech stack knowledge

Soft- Skills:

  • Strong communication skills (working closely with Developer & QA team)
  • Independent Worker

Nice to Have

  • FI/Banking experience (North American Banking)
  • Card conversion expertise is a plus*

Degrees or certifications:

Associate degree in a technical field such as computer science, computer engineering or related field required

 

Looking for Meaningful Work? We can help!

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

 

Ewemi

Technical Writer – Intermediate – 30495

Our Banking client in Toronto is looking to hire a Technical Writer for a 9 months contract role.

What you will be doing…

      •     Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology
      •     Maintain records and files of work and revisions
      •     Confer with client to establish technical specifications and to determine subject material to be developed for publication

What you will need to succeed…

      •     5-7 years’ experience in a similar role
      •     Experience in creating documentation for a technical audience
      •     Ability to escalate when required
      •     Bachelor's degree in a technical field such as computer science or English, journalism, communications

Looking for Meaningful Work? We can help!

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

 

 

 

Ewemi

Analyst/Developer – Specialty – BNSJP00013915

Our Banking client in Toronto is looking to hire a Developer for a 6 months contract role

What you will be doing…

       •     Lead and participate in the requirement gathering, system design, solution definition, Murex / Java development, user testing and implementation / post implementation support.
       •     Lead and participate in the implementation of new systems or enhancements by running required conversion programs, performing shakedown testing of the production environments, preparing the Change Control Release documentation and running the parallel test cycles.
       •     Coordinating with internal and external stakeholders (e.g. Compliance, Trade Repositories and Technology) to ensure teams leverage best practices and develop processes to ensure Operations is in alignment.

What you will need to succeed…

       •     7 + years back server-side development with Open Source technologies: Java / J2EE
       •     2 + years development with Spring and MyBatis
       •     5 + years database development with SQL, Oracle and / or Sybase
       •     3 + years’ UNIX/ Shell Scripting
       •     3 + years’ experience with XML, XSLT, JSON
       •     3 + years’ experience with MQ/ JMS
       •     3 + years’ experience with Version Control Tools such as SVN/ GIT

Looking for Meaningful Work? We can help!

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

 

 

 

Ewemi

 

Applications Developer – Intermediate – 30250

Our Banking client in Toronto, ON is looking to hire a SCM Specialist/Build Engineer for a 6+month contract opportunity.

The successful candidate role will be supporting daily operational tasks to implement DevOps solutions automating source control, build, packaging, deployment, and code quality control.

Job Description:

  • Participate in agile software development projects by priming and executing SCM activities such as build, packaging, and deployment.
  • Set up and maintain automation by adopting trending DevOps technologies and processes.
  • Ensure SCM infrastructure and tools, including GitHub, Jenkins, Artifactory, Jira, Confluence, and TFS, are current, reliable and operational.
  • Support application deployment and troubleshooting of environments.
  • Develop, document, and promote branch/merge strategies, build and packaging methodologies, and ensure they comply with both Client and industry standards and best practices.
  • Communicate, present, and ensure compliance of SCM strategies to development teams.

Must-Have Skills/Experience:

  • 5+ years of experience in IT industry
  • Knowledge of SCM fundamental concepts and practices such as branch/merge strategies, build process, packaging approaches, and deployment best practice.
  • Extensive knowledge and experience with Java middleware application build and deployment automation using Jenkins and Maven.
  • Experience with:
  • UNIX shell scripting
  • Middleware deployment and configuration in WebLogic or JBoss.
  • Docker
  • Knowledge of approaches, tools and techniques for anticipating, recognizing, and resolving technical (software, application or operational) problems.
  • Bachelors or equivalent degree in Computer Science or related field

Nice to Have:

  • Kubernetes, OpenShift
  • Jira/Confluence
  • Agile
  • Solaris packaging experience or Linux RPM packaging
  • Team Foundation Server/Azure DevOps Server
  • .Net application build experience.

Soft Skills:

  • Excellent communication skills, written and verbal
  • Overtime will be required occasionally for this position.
  • Ability to manage multiple priorities concurrently
  • Excellent problem solving and critical thinking skills

 

Looking for Meaningful Work? We can help!

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

 

 

Ewemi

Professional – Translator – Senior

Our Banking client in Toronto, ON is looking to hire a Translator for a 12+month contract opportunity.

The successful candidate will get to be in the “cool” part of Bank in Digital, nice collaborative office space, Digi Bytes snacks for team including healthy options, yoga on Tuesdays, flex Fridays

Job Description:

The resource will be responsible for the French content intended for mobile applications, online banking, Client.com, and affiliate/subsidiary sites. The role involves more translation/leveraging and updating the existing French content. On occasion they will be translating from English to French and updating French content as required. They will also be checking accuracy, consistency, tone, typographical and grammatical errors of content translated by the vendor.

The English content is provided – must translate or send to vendor, and review to ensure accuracy and completeness.

  • Deliver concise engaging French content – Perform QA for accuracy, adherence to editorial standards and the Office Québécois de la langue française. Ensure content from vendors, clients and external partners is accurate, meets organizational standards and best practices. The resource will correct errors/omissions and flag them for feedback.
  • Work cooperatively with team members, clients and cross-functional teams – Provide in context tweaking. As member of a project team, resource will be required to reword or shorten French to better fit the context and/or meet space requirements. They will perform adhoc emergency translations and contribute to the French Content library, Style Guide and Terminology Database.
  • Support the coordination of translation, Québec Legal reviews and French editorial sign off – The resource will be responsible for managing the end to end translation process including liaising with stakeholders, vendors, project teams to make sure all necessary approvals are in place.

Candidate Requirements/Must Have Skills:

  • Fluent in French at a native-like level
  • Degree in English to French Translation and a few years of experience in a structured environment.
  • Background in marketing focused translation
  • MS Office – PowerPoint
  • Trados Studio
  • JIRA
  • Confluence
  • HP Quality center

Nice-To-Have Skills:

  • Digital experience
  • FI experience is a plus but not necessary
  • Accessibility experience
  • SEO experience

Degrees or certifications:

  • Bachelor's degree in a technical field such as computer science, computer engineering or related field required

Certifications:

  • Technical certifications are a plus

 

Looking for Meaningful Work? We can help!

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

 

Ewemi