Field Service Engineer

Field Service Engineer

Our client is a medium-size Canadian company in Niagara Falls who designs and manufactures thermal processing equipment and associated material handling devices. They build equipment for many different industries including automotive, oil and gas, steel, aluminum, fasteners, aerospace and forging.

This job requires a successful applicant to wear many “hats”, on some days you will be troubleshooting electrical components, other days guiding contractors through the assembly of industrial equipment and other days tuning combustion systems with many other tasks aside from those. Your education in engineering is just the basis for your continued learning and development of hands on and other skills and experience. You will be learning tasks and skills that are normally associated with millwrights, electricians, controls engineers, mechanical engineers, combustion technicians, riggers and project managers among others. 

Job Overview

  • The successful candidate will be trained to lead and motivate a team in the completion of projects that meet or exceed the customer’s expectations, within the budgeted time and cost.
  • Responsibilities for projects will begin at the pre-sales stage and continue until the completion of field commissioning. 
  • A hands-on, customer service oriented person is required who enjoys extensive worldwide travel. 

Training will be provided in:

  • Project planning & scheduling
  • In-house testing of equipment and systems
  • Supervision of the construction, commissioning and servicing of our highly automated thermal processing lines
  • Sub-contractor liaison and report writing
  • Specification writing & material demand releases

Other skills that will be developed include: 

  • Mechanical design work in combustion, drive systems, piping systems, pneumatics, hydraulics, stress analysis, structural design and material selection. 
  • Electrical design of industrial control systems – PLC & HMI, understanding of industrial networks and associated components (AB, Seimens, Device Net, ProfiBus etc); Variable Frequency Drive setup & integration; process controllers, field sensors.  
  • Robots integration and programming experience (Fanuc, Motoman, etc.)

Qualifications for the position are:

  • Bachelor’s degree in Engineering or an Engineering Technology diploma
  • A commitment to obtaining a TSSA gas technician certification.
  • Strong verbal and written communications
  • Outstanding team working and organizational skills
  • Practical understanding of cost benefit analyses, equipment maintainability and operability
  • Creativity and  flexibility to adapt to constantly changing requirements
  • Eligibility to hold a Canadian passport and able to travel the world
  • Valid un-restricted drivers license
  • Familiarity with software(s) such as AutoCAD, Excel, Word and MS Project
  • A desire to be continually learning as you travel the world for your job.


Sales Operations Manager

Sales Operations Manager

Our client is recognized “Best in Class” supplier for large and small molds and machinery products. We offer a full range of steel grades specially designed to fit mold and tools requirements, including all standard grades and tailor-made trademarks products for premium quality. Our tool-making and jig and fixture experience are built up from many years of manufacture for customers across Canada and the USA. they design and build jigs and fixtures to help with the machining, production or measurement of our customers products. We quote and win orders because we’re good at difficult and detailed assemblies, and their customers trust our ability to deliver on time and on budget.


  • Act as the point of contact for the sales operations team.
  • Develop and executing an integrated go-to-market plan.
  • Deliver agreed performance within budget. Performance includes market share and customer satisfaction targets.
  • Develop a pricing model to achieve sales targets.
  • Manage and direct the company operations to meet budget and other Financial goals.
  • Explore new business development avenues and channel sales opportunities.
  • Define quarterly objectives and drive the team to hit key milestones.
  • Provide recommendations and take actions based on strategic objectives, forecast or performance metrics.
  • Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new tools.
  • Create and maintain documentation on sales processes, policies, and relevant sales training materials and assist with onboarding new sales talent.
  • Identify and eliminate sales process bottlenecks and inconsistencies.
  • Own the end-to-end process of tracking the sales and operational metrics and delivering regular insights to the business; define and deliver techniques to improve performance.
  • Refine customer segmentation, assist with territory management, and help create a plan to enhance renewal and upsell processes.
  • Drove sales productivity and customer satisfaction
  • Attend requested training sessions and conference calls per client’s request.


  • Mechanical Engineering degree.
  • Experience in the manufacturing industries, tooling, molds, jigs, fixturing, dies, cutting tools, gauges and custom machinery.
  • Demonstrated success in a sales op, business ops, or similar role.
  • Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact.
  • Analytical and demonstrated ability to extract key business insights through data analysis.
  • Ability to manage multiple priorities and tasks; proven strong organizational and project management skills in a fast-paced environment.


Electrical Field Superintendent

Our mining client is looking for an Electrical Field Superintendent to ensure contractors are working in a safe manner abiding by all safety program requirements in conjunction with other members of the Construction Management Team (CMT).

Located in Cigar Lake Saskatchewan, you will be responsible for the oversight of contractors to ensure compliance with contractual obligations and all site-specific requirements for execution of construction work.

Job Duties & Responsibilities

  • Checking and verifying electrical installations are as per the engineering drawings.
  • Monitoring contractor’s schedule and productivity rates.
  • General oversight of the contractor to confirm compliance with good industry practice.
  • Coordinate field activities between the contractor and the client’s operations team as required.
  • Oversight of contractors to ensure they are following a sound workforce planning process and are executing well-planned and organized work.
  • Work with the rest of the CMT to hold contractors accountable to budget and schedule expectations including review and approval of contractor daily labour, equipment and material reports; attend daily progress meetings and provide reports to the Construction Manager as required.
  • Conduct inspections and sign-off on work completed by contractors as having met quality and scope requirements.
  • Coordinate construction activities between contractors and operations personnel as required.

Skills & Qualifications

  • 10+ years of experience, including experience specifically as an electrical field superintendent.
  • Previous experience in brown field construction execution required.
  • Experience working in an underground mining environment is preferred.
  • Moderate computer skills required, specifically MS Office.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.