Technical Support Specialist

Technical Support Specialist

Our client is a world leader in macerating systems has seen astonishing success in Canada directly linked to the company’s revolutionary systems.

They are currently hiring for an Technical Support Specialist to be based out of the Cambridge, Ontario office.


  • Experience use, function, and operation of centrifugal pumps is preferred
  • Strong customer service aptitude (phone) with a can-do attitude assisting both DIY customers and tradespeople with product selection, installation considerations, and technical recommendations
  • Aptitude to diagnose and solve pump related issues, enjoy troubleshooting both residential and commercial installs
  • Knowledge of electrical and plumbing principles
  • Familiarity of and comfort with hand tools and diagnostic equipment in a hands on environment
  • Bilingual in French is a requirement


  • Team culture – passionate about our products and the people we serve
  • Competitive salary position
  • Flexible work days/hours for the right candidate
  • Health and wellness programs
  • Company RRSP match program
  • Paid personal days
  • Brand new office