UX/UI Designer

Our Govt client based in British Columbia is seeking the services of an experienced User Interface (UI)/User Experience (UX) Designer to join its Agile development team.

This individual will be required to mentor less experienced members of the team to grow their capabilities, while working within the Scrum Framework, and collaborating with other Agile teams and key business stakeholders. He or she should have demonstrated experience of mentorship and being part of an Agile team.

This position is a 12-month contract based in the Victoria, British Columbia.

We expect an experienced UI/UX Designer with vast of experience in web design. This includes experience with the use of design tools, software, and languages, such as CSS/SASS, JavaScript, Sketch, Invision, Photoshop, and Illustrator.

What you will need to succeed…

Must Haves

  • A minimum of 10 years’ experience as a Senior Level Visual Designer and Design Director for print, web, and digital application properties. Must provide a PDF or URL to your design portfolio with a minimum of 8 examples of past professional work .
  • Bachelor’s Degree in Design or equivalent is required, design agency experience is an asset.
  • Experience mentoring, providing concise design direction and leading diverse teams including UX designers, production designers and developers.
  • Experience preparing and presenting work to management level stakeholders while meeting all strategic design objectives.
  • Expertise in the use of current design tools and software including Sketch, Invision, Photoshop, and illustrator.
  • Experience designing interactive projects to meet AA web accessibility standards.
  • Experience leading design efforts in a public-sector context and Government of British Columbia websites and web applications in particular.
  • Experience working creatively within the constraints of a mandatory corporate design system.
  • Experience working as a part of an Agile team to incrementally deliver value for the users of a product or digital service.
  • Experience and education in information and user experience design best practices
  • Expertise in typography, visual design layouts, prototyping, icon design required
  • Experience with providing design direction for illustration, animation, photography, and video an asset.

 

Looking for meaningful work? We can help!

If you are a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

 

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

EWEMI

Security and Encryption Technical Lead

SUMMARY
Our Public Sector client is seeking a Security and Encryption Technical Lead who will join a large program and be responsible for ensuring that enterprise applications that are being tied together are securely integrated. 

RESPONSIBILITIES
– Lead a Development team to ensure that security and encryption standards are met for existing applications that need to be integrated into a new enterprise platform
– Plan, execute, and manage the integration of new applications into existing systems and software
– Analyze and map data from one target source to another.
– Develop and maintain integration documentation.

REQUIREMENTS
– 10+ years of experience as a Technical Lead and/or Project Manager with a focus on integrating and encrypting enterprise applications – Must Have
– 8+ years of overall IT / development experience within an enterprise environment – Must Have
– Experience and expertise with AES encryption technology – Must Have
– Knowledge of P25 (or APCO-25) standards is a definite asset
– Experience working for Public Safety Entities (PSEs) is a definite asset
– Ability to work independently
– Proven analytical and problem-solving abilities
– Ability to conduct research into software issues and products as required
– Good written, oral, and interpersonal communication skills
– Highly self-motivated and able to work independently

Looking for Meaningful Work? We can help.
If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com.  We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

Senior Application Integration Technical Lead – Security and Encryption

SUMMARY
Our Public Sector client is seeking a Senior Application Integration Technical Lead in Toronto, Ontario with a focus on Security and Encryption. While working with a diverse team, the selected person will be responsible for ensuring that enterprise applications that are being tied together are securely integrated.

RESPONSIBILITIES
– Work with a wide range of business units to evaluate existing applications and systems to determine integration requirements
– Lead a Development team to ensure that security and encryption standards are met for existing applications that need to be integrated into a new enterprise platform
– Plan, execute, and manage the integration of new applications into existing systems and software
– Analyze and map data from one target source to another.
– Develop and maintain integration documentation.

REQUIREMENTS
– 10+ years of experience as a Technical Lead and/or Project Manager with a focus on integrating and encrypting enterprise applications
– 8+ years of overall IT / development experience within an enterprise environment
– Experience and expertise with AES encryption technology
– Knowledge of P25 (or APCO-25) standards is a definite asset
– Experience working for Public Safety Entities (PSEs) is a definite asset
– Ability to work independently
– Proven analytical and problem-solving abilities
– Ability to conduct research into software issues and products as required
– Good written, oral, and interpersonal communication skills
– Highly self-motivated and able to work independently

Looking for Meaningful Work? We can help.
If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com.  We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

Intermediate Application Integration Technical Lead – Security and Encryption

SUMMARY
Our Public Sector client is seeking an Application Integration Technical Lead in Toronto, Ontario with a focus on Security and Encryption. While working with a diverse team, the selected person will be responsible for ensuring that enterprise applications that are being tied together are securely integrated.

RESPONSIBILITIES
– Work with a wide range of business units to evaluate existing applications and systems to determine integration requirements
– Lead a Development team to ensure that security and encryption standards are met for existing applications that need to be integrated into a new enterprise platform
– Plan, execute, and manage the integration of new applications into existing systems and software
– Analyze and map data from one target source to another.
– Develop and maintain integration documentation.

REQUIREMENTS
– 5+ years of experience as a Technical Lead in a Security and Encryption Application environment
– 8+ years of overall IT / development experience within an enterprise environment
– Experience and expertise with AES encryption technology
– Knowledge of P25 (or APCO-25) standards is a definite asset
– Experience working for Public Safety Entities (PSEs) is a definite asset
– Ability to work independently
– Proven analytical and problem-solving abilities
– Ability to conduct research into software issues and products as required
– Good written, oral, and interpersonal communication skills
– Highly self-motivated and able to work independently

Looking for Meaningful Work? We can help.
If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com.  We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

Project Manager – Training Strategy

SUMMARY
Our Public Sector client has a critical need for project management resources to plan for the transition and training required for a high priority initiative in Ontario.  While working with a diverse team, the Project Manager(s) will create and implement a large-scale training strategy involving a variety of stakeholders

RESPONSIBILITIES
– Creating and/or implementing the multi-jurisdictional/partner training strategy
– Managing and coordinating a large-scale training initiative
– Creating necessary project status updates regarding scope, financials, issues and risk documents, and project change requests
– Coordination of internal resources and third parties/vendors for the flawless execution of projects
– Ensuring Logistics and planning for training sessions – Ensuring resources identified to complete the project are assigned and meeting their deliverables
– Executing project communications utilizing governance
– Submitting all documentation in the client’s identified repositories
– Utilization of the client’s project management methods, tools, documentation and procedures
– Ensuring that all projects are delivered on-time, within scope and within budget
– Assisting in the development of project scopes and objectives involving all relevant stakeholders and ensuring technical and logistical feasibility
– Ensuring resource availability and allocation
– Measuring project performance using appropriate systems, tools and techniques
– Performing issue and risk management to minimize project impacts
– Maintaining comprehensive project documentation
– Preparing various executive project status documentation as well as establishing and managing project governance as appropriately defined by the client

SKILLS & QUALIFICATIONS
– Project management experience at the Senior-Level
– Proven experience in creating and implementing a large-scale training strategy
– Demonstrated leadership experience managing large-scale, complex projects – including implementation activities and recognizing, assessing and managing project risk
– Stakeholder management – demonstrated experience managing and coordinating a large-scale training project with multiple stakeholders that have varying needs, requirements and restrictions i.e. professional law enforcement clients
– Proven ability to steer, lead and guide the professional development of multidimensional lesson plans for adult learners with diverse program expectations and learning needs
– Experience in the use of project management software
– Excellent analytical, problem-solving and decision-making skills
– Excellent verbal and written communication skills
– Highly developed interpersonal and negotiation skills
– A team player with a track record for meeting deadlines
– Must have solid organizational skills including attention to detail and multi-tasking skills
– Experience in structured methodologies for the design, development, implementation and maintenance of technology is a plus
– PMP certification, or equivalent experience is preferred

ABOUT IAN MARTIN
Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

Project Manager – Financial and Contract Reporting

SUMMARY
Our public sector client is seeking a Project Management Consultant with strong finance and contract reporting experience to support a high priority initiative in Ontario.

RESPONSIBILITIES
– Regularly involved in the ongoing refinement of the implementation strategy, high-level roadmap, project scope, business requirements and detailed planning for the program
– Design a financial management process based on a custom Excel-based model to track program actuals vs budgets
– Monitor project budgeting and required to provide project executives with regular financial and contract reports
– Immediately communicate to the Project Sponsor/Steering Committee when resources are insufficient for completion of the project on schedule, on budget, or according to specification
– Create a custom financial model for the project including cost recoveries from delivery partners, procurements, and operational costs
– Fully document the source of each cost estimate, listing any gaps in required cost estimates and resolving gaps to ensure requested funding is sufficient
– refine monthly processes to maximize alignment of PMO estimated actuals & annual forecast with Controllership’s actuals & annual forecast
– Develop and present slide decks for briefings with and various project senior stakeholders
– reporting on the financial aspects involved with performance metrics, feasibility studies, cost/benefit analysis (value-for-money), variance analysis, and ‘what if’ scenarios and projections – ensuring all assumptions and estimates are documented and supported
– Work with client partners to educate delivery partners financial management processes to speed up reconciliation of cost recoveries with budgets allocated
– Conduct knowledge transfer to the client on how to reuse the financial model in future corporate submissions
– Document processes & procedures for orientation sessions with new PMO staff;

SKILLS & QUALIFICATIONS
– Project Management experience at the intermediate to senior-level
– Experience in financial analysis at the intermediate to senior-level in the public sector
– Knowledge of and experience with managing project finances and undertaking financial reporting
– Knowledge of, and experience with Generally Accepted Accounting Principles (‘GAAP’) established for the public sector to make or justify financial accounting decisions
– Experience with assembling statistical and financial data, categorizing, and incorporating results into complex models
– Experience in the design of financial management controls to ensure the integrity of financial information and the safeguarding of assets
– Experience in three or more of the following areas: development of business analytics for optimization of service delivery; business process re-engineering; business case development and cost/benefit analysis; feasibility studies
– Knowledge of and experience in financial planning including budgeting, forecasting and variance analysis in large scale organizations
– Knowledge of costing methods (e.g. activity-based costing) and applicability in an organization using a shared services model for internal financial services
– Knowledge of current/emerging concepts, technologies, financial process/data modeling and audit in service delivery
– Knowledge of documenting and designing of business processes; familiarity with financial control and reporting processes, including audit
– Experience working with cross functional teams with financial information to support operational/project-based decisions and the preparation of reports for senior management
– Current knowledge of latest developments and leading practices in the project management industry and profession and familiar with best practices in other industries, sectors or jurisdictions related to project management methodologies
– Formal recognized project management training/certification
– A Project Management Professional (PMP®) Designation is desireable

ABOUT IAN MARTIN:
Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

Technical Writer

SUMMARY
For an anticipated need, we are building a talent pool of Technical Writers.  The successful candidates will provide expertise and hands-on engagement to achieve project objectives, deliver user guides, help and training materials for various end users.  

RESPONSIBILITIES
– Experience in an engineering, IT, or technical environment
– Excellent technical writing skills in U.S. English with 10+ years of experience as a technical writer, demonstrating the ability to create content about complex subjects for end users, business decision makers, and IT professionals
– Experience in the creation of technical project and user documentation, including procedures at the specified experience level
– Knowledge and experience in developing on–line documentation and other tools for the creation, distribution and maintenance of project and user documentation
– Excellent verbal and written communication skills; presentation skills; and interpersonal skills
– Experience with office automation suites, presentation tools, and at least one authoring package
– A team player with a track record for meeting deadlines
– A portfolio of writing examples that includes Help, content written for the Web, and user interface text for both desktop and Web-based applications. Additional experience developing diagrams, videos, and other visual content is preferred
– Experience developing content in a complex structured authoring environment
– Ability to think strategically when collaborating with Developers, Testers and Program Managers to develop new or revised features and to document those features in online help content
– Experience analyzing customer feedback and responding to it to improve the customer experience
– Familiarity with online help systems and a continuous publishing schedule
– Proficient using the following tools: Microsoft Office, Product Studio, and SharePoint
– Work closely with the client to create and publish technical standards, process and procedures, and other documentation to support the design, construction, and operation of communications equipment and services.
– Understand and translate complex technical concepts into clear, concise, and accurate technical documentation targeting a wide range of audiences
– Ensure that documentation and communications follow established writing rules, company standards, and legal requirements.
– Contribute to the maintenance and upkeep of the writing style guide, document templates, and other internal processes and standards
– Perform copy/edit and provide suggestions for improving structure, presentation, and delivery of content
– Create and update technical illustrations, graphics, and job aids as needed
– Provide guidance on technical writing principles to other members of the client's team as needed
– Provide suggestions for continuous improvement of existing department standards and processes
– Manage multiple streams of work and parallel deadlines
– Demonstrate strong work ethic in all areas

SKILLS
Technical Content Creation and Development
– Proven work experience as a Technical Writer, Creator, or similar role
– Demonstrated experience creating content in an engineering, IT or technical environment
– Proven experience creating complex subject content for end users, business decision makers, and IT professionals at a variety of levels
– Knowledge of theory and principles of technical content writing for end-users at specified experience levels
– Experience developing content in a complex structured authoring environment
– A portfolio of writing examples that includes Help, content written for the Web, and user interface text for both desktop and Web-based applications.
– Experience creating technical illustrations, graphics, and job aids
– Ability to partner with internal/external stakeholders and liaise with technical experts and non-technical colleagues, regarding content development and revision
– Demonstrated ability to understand and translate complex technical concepts into clear, concise, and accurate technical documentation targeting a wide range of audiences.

Technical Documentation Production
– Proven experience in developing on-line documentation and other tools
– Proven experience in the creation, distribution and maintenance of project and user documentation
– Ability to perform copy/edit and provide suggestions for improving structure, presentation, and delivery of content
– Demonstrated hands-on experience developing on-line documentation and other tools for the creation, distribution and maintenance of project and user documentation
– Demonstrated experience collaborating with Developers, Testers and Program Managers to develop and document features in online help content
– Proven experience in producing diagrams, videos, and other visual content
– Demonstrated experience producing and maintaining writing style guides, document templates, and other internal processes and standards.
– Demonstrated ability to evaluate appropriate documentation tools and methods or activities
– Ability to partner with internal/external stakeholders and liaise with experts regarding technical content creation
– Experience creating and maintaining a database of resources to support end users of different levels of knowledge
– Experience with office automation suites, presentation tools, and at least one authoring package
– Familiarity with online help systems and a continuous publishing schedule
– Proficient using the following tools: Microsoft Office, Product Studio, and SharePoint
– Experience analyzing customer feedback and responding to it to improve the customer experience

Project Management Skills
– Proven excellence in communications and documentation in relation to technical projects
– Experience creating and executing project plans
– Ability to build and maintain relationships with multiple stakeholders
– Ability to communicate effectively and act as a liaison between stakeholders, clients, project teams and the communications team
– Demonstrated project management experience
– Experience effectively managing and reporting to governance
– Experiencing drafting materials for executive review

Looking for Meaningful Work? We can help.
If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

Training Specialist

SUMMARY 
Our public sector client requires a results-oriented individual to provide product training to both technical and non-technical users. While working with a diverse team, the resource will develop, design, and deliver training material to stakeholders and end-users in multiple jurisdictions across Ontario. 

RESPONSIBILITIES 
– Work with the suppliers to understand and validate training services
– Work with the client's vendors to ensure that the training curriculum and materials are designed effectively to optimize knowledge acquisition and retention
– Work with the Client and internal project teams to develop the overall training strategy that will feed the detailed training plans
– Work is the client's Value Streams to guide all training activities per the schedule
– Act as the Single point of contact for the Client and their vendor with respect to the training strategy
– Work closely with the Client's Communications team to support all communications
– Gather feedback and incorporate opportunities into the Training Strategy
– Ensure project streams are executing according to the strategy
– Assess instructional effectiveness and determine the impact of training on employee skills and KPIs
– Gather feedback from trainers and trainees after each educational session
– Maintain updated curriculum database and training records

SKILLS & QUALIFICATIONS 
Training Strategy Development
– Proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role
– Proven experience developing a training strategy Experience creating and executing project plans
– Proven ability to complete full training cycle (assess needs, gap analysis, plan, develop, coordinate, monitor and evaluate)
– Hands-on experience coordinating multiple training events in a corporate setting
– Ability to partner with internal/external stakeholders and liaise with experts regarding training planning
– Experience maintaining an updated curriculum database and training records

Training Curriculum Development
– Proven knowledge of adult instructional and learning theory and principles
– Proven knowledge of instructional design theory and implementation
– Experience designing and developing training programs and materials (outsourced and/or in-house)
– Demonstrated ability to evaluate and select appropriate training methods or activities
– Ability to assess instructional effectiveness and determine the impact of training on employee skills and KPIs
– Experience with e-learning platforms
– Ability to partner with internal/external stakeholders and liaise with experts regarding instructional design

Communications and Project Management skills
– Proven excellence in communications and documentation in relation to training planning and implementation
– Ability to build and maintain a relationship with multiple stakeholders
– Ability to communicate effectively and act as a liaison between stakeholders, clients, project teams and the communications team regarding all training activities
– Demonstrated project management experience
– Experience effectively managing and reporting to governance

ABOUT IAN MARTIN: 
Looking for Meaningful Work? We can help. 
If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment. 

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at?recruit@ianmartin.com.  We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.  

Senior Technology Architect

Our Public Sector client in Toronto, ON is looking to hire a Technology Architect for a 11+month contract opportunity.

The successful candidate will work on Data Collection projects for the Community Services I&IT Cluster

 

Job Description:

The candidate will assist Client in the technical design and implementation of Client's I&IT solutions. This will involve assisting the project's Technology Lead by:

  • Creating technology and security requirements for an analytics/data software
  • Creating technology Enterprise Architecture artefacts
  • Evaluating responses to technology and security requirements
  • Installing and configuring new production and development servers and software. Most likely made up of:
  • Deliverables
  • At a minimum, the candidate will produce the following results/deliverables:
  • Create technology and security requirements for an analytics/data science software
  • Create technology Enterprise Architecture artefacts and other necessary systems design documents
  • Evaluate responses to technology and security requirements
  • Configure new production and development servers and software
  • Configure new production and development servers and software

Skills, Knowledge and Qualifications

  • Provide project leadership and coordination of activities in the development, implementation, and maintenance of a diverse range of cost effective I&IT solutions
  • Provide technical advice to Client
  • Leverage OPS I&IT solutions and applications to meet program/service goals and objectives.
  • Lead the analysis, development and documentation of design and architecture of systems solutions
  • Lead the development of testing, integration, and implementation of systems solutions and the development of testing, integration, and implementation of systems solutions
  • Guide the feasibility studies and cost-effective analyses of proposed Client’s I&IT initiativesuide the feasibility studies and cost-effective analyses of proposed Client’s I&IT initiatives ensuring that all studies and analyses are documented.
  • Lead the technical aspects of projects related to the development and/or acquisition of a diverse range of client applications through all stages of the Systems Development Life Cycle (SDLC) including planning, scheduling and estimating resources, providing technical expertise, coordination, monitoring progress and providing management with project status updates
  • Lead the research and evaluation of the technical components in the acquisition of software and the research and evaluation of the technical components in the acquisition of software hardware, technology, systems and products
  • Recommend and direct the measurement and improvement of tools, techniques, standards and directs the measurement and improvement of tools, techniques, standards and performance criteria to control the quality of application development initiatives

 

Looking for Meaningful Work? We can help!

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

 

 

Ewemi

Communications Specialist

SUMMARY
Our Public Sector client is seeking an experienced Communications Specialist with digital marketing and public relations experience to support a high priority initiative for the Ontario Government

RESPONSIBILITIES
– responsible to provide assistance in communication planning, strategy preparation, implementation and measurement. Contribute to content development and the delivery of comprehensive communications programs through effective research, professional copywriting, project management of communication materials, and assistance with issues management.
– Responsible to provide subject matter expertise in the design and distribution of digital communication, email marketing as well as perform web content management and web analytics to support and promote the client’s image and branding through internal and external publications.
– Responsible for the coordination of internal and external publications.
– Collaborate with internal stakeholders to establish a pipeline of cross-company content to ensure information presented is accurate and consistent, and that it meets the Corporation’s values, objectives and strategic priorities.
– Produce clear and concise copy for publications and the web.
– create a range of visual content (infographics, illustrations, iconography) to support corporate marketing and communications initiatives.
– Engage and forge partnerships with external influencers to broaden the reach of campaigns.
– Responsible for providing web analytics. Collect and report on web analytics – identifying trends, patterns and information sources.
– Monitor, compile and report on publication statistics and metrics, highlighting successes, challenges and modifications.
– Responsible for web content management. Collaborate with design and production staff to project manage development of communication materials for clients.
– Create internal and external website home page content including the development, design and layout of new web pages for corporate initiatives; write content as necessary.
– Collaborate with and contribute to the overall Strategic Communications team.
– Provide assistance with planning, strategy preparation, implementation and measurement of communication programs.
– Provide input and advice on communication plans, projects, and effective website use to assist with marketing and communication.

SKILLS & QUALIFICATIONS
– 8+ years of experience in strategic/corporate communications, with a particular focus on web content, digital communications and writing.
– Minimum 2 to 5 years of relevant experience in Corporate Communications, Marketing or Public Relations required
– Strong knowledge of communication techniques and best practices
– Ability to work in a fast-paced environment with multiple projects and competing deadlines
– Experience working with designers and production staff to create marketing collateral.
– Familiarity with Constant Contact or similar web publishing software (HTML and CSS coding required)
– Exceptional interpersonal skills, with the ability to build relationships with key stakeholders
– Excellent multi-tasking and time management skills and ability to effectively prioritize work 
– A Strong customer service orientation with excellent critical thinking and problem solving skills
– Able to work independently and as part of a team.
– Masters Degree in Communication, Business, Journalism or related field preferred
– Membership with the Canadian Public Relations Society or International Association of Business Communicators preferred

ABOUT IAN MARTIN
Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

Senior Infrastructure Project Manager

SUMMARY
Our public sector client is responsible for one of the largest and geographically complex infrastructure projects in North America.  While working with a diverse team, you will coordinate existing network remediation projects as well as plan for the transition to a modern communication network.

RESPONSIBILITIES
– coordinate internal resources and third parties/vendors for the flawless execution of projects
– utilize the client's project management methods, tools, documentation and procedure
– ensure that all projects are delivered on-time, within scope and within budget
– assist in the development of project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
– ensure resource availability and allocation
– measure project performance using appropriate systems, tools and techniques
– perform issue and risk management to minimize project impacts
– Shall maintain comprehensive project documentation
– prepare various executive project status documentation and establish and manage project governance

SKILLS
Project Management and Governance experience
– Demonstrated 10+ years of project management experience on complex and technical projects
– Project experience related to radio communications and or network remediation
– Understands the concept and importance of Governance and uses to manage project success.
– Building relationships and effectively managing and reporting to governance.
– Demonstrated experience creating and obtaining project charter approvals
– Experience with enterprise level projects managing costs/financial constraints, budgets, resources, scheduling
– Previous working experience on developing / working on procurement strategy and/or managing third-party vendors on mission critical projects

Risk and Issues Management
– Demonstrated experience identifying issues and managing risks for large complex projects
– Demonstrated experience with project status updates regarding scope, financials, issues and risk documents, and project change requests

Communications
– Proven excellence in communications and documentation with project management collateral and meetings including executive project status reports
– Experience presenting at the senior leadership level

Looking for Meaningful Work? We can help.
If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

Senior ITIL Process Coordinator

SUMMARY
Our public sector client is seeking IT Service Management (ITIL) subject matter experts to act as advisors/experts that help define and coordinate all aspects of the new process development where appropriate for a high priority initiative in Ontario.

RESPONSIBILITIES
– Manage IT Service Management Tool record assignment (Incident, Service Request, Change, Problem, Tasks, etc.)
– Oversee all ITSM Process records submitted to the client by the Service Desk, Suppliers, and other Stakeholders to ensure they are executed per defined process
– Assign ITSM records to appropriate resource/support areas
– Verify invoices and update financial records
– Perform and/or verify Configuration Item Records updates
– Monitor for Service Level breaches
– Perform Escalations (SL Breaches or Client)
– Participates in Service Management Governance committees
– Provide Feedback and perform updates on process guide and work instructions

SKILLS & QUALIFICATIONS
– Understanding of ITSM processes: Incident, Problem, SRF, Change, Release, SACM, Capacity, Demand, Financial, etc)
– Understanding ITSM Automation
– Key Performance Indicators (KPI’s) and reporting on measures of success
– Stakeholder engagement and Communications
– Understanding of tools used i.e. Remedy, Visio, SharePoint etc.
– Comfortable in meetings with stakeholders and clients
– Must be able to articulate messages that can be followed and understood
– When issues arise, and problems need to be resolved able to handle these without too much guidance.
– Overall team player
– Has ITIL Foundation V3 Certificate
– 3 years working in a large ITSM environment.
– A good knowledge of MS Office and ITSM applications.
– Willing to learn.
– Positive attitude

ABOUT IAN MARTIN
Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

Radio (SME) Technician

Our Public Sector client in Toronto is looking to hire a Radio (SME) Technician for a 10-month contract opportunity.

The client is looking for candidates who can work in a fast-paced environment and has a working knowledge and experience with IT networks in the technology field.

The resources will work with clients in a wide variety of industries that includes emergency first responders across the province of Ontario.

Responsibilities:

  • Oversee the deployment of LMR and other wireless systems as a technical expert.
  • On call support for managed and priority clients with rotating schedule for after hours customer support
  • Travel for work on in remote locations with limited facilities on a flexible schedule will be expected

Skills, Experience, Qualifications:

  • College Degree in Engineering, Electronics, or another related technical field
  • Working technical experience on telecommunication systems for public safety
  • Experience designing and delivering APCO P25 public safety radio networks beyond carrier grade standards
  • Experience with two-way radio programming and installation – Building, programming, reading, modifying, and installing LMR products in both Digital and Analog systems
  • Experience analyzing equipment and system failures and making repairs as required
  • Experience with digital Trunking Land Mobile Radio technologies
  • Excellent understanding of networking requirements applicable to the telecommunications industry
  • Ability to grasp new technology, and deal with rapidly changing events
  • Strong interpersonal skills
  • Strong verbal and written communication skills.

Looking for Meaningful Work? We can help!

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

 

 

Ewemi

Junior ITIL Process Coordinator

Our Public Sector client in Toronto is looking to hire a Junior ITIL Process Coordinator for a 10-month contract opportunity.

The client is looking for an experienced and motivated I&IT professional, consider this challenging opportunity to provide support and guidance on ITIL processes.

Responsibilities:

  • Communicates process standards to ensure understanding across the organization
  • Monitors configuration process activities to ensure standards are being adhered to and that other best practice process activities are integrated accordingly
  • Supports process activities by engaging technical and non-technical partners offering a consultation/education/training function to ensure process activities are successfully carried out.
  • Provides information and explanations regarding process objectives, how process activities are performed, process maturity, and impacts to services being delivered
  • Designs, implements and maintains performance measurement systems and reports to monitor and analyze trends associated with configuration management processes and service performance

Requirements:

  • Degree in Computer Science or related field, or suitable combination of a degree with IT training and IT experience
  • Minimum 2 years of experience in an IT service delivery / operations environment where IT best practice processes have been successfully implemented
  • At least 1 year of best practice process leadership experience, preferably in an ITIL environment
  • Direct experience in high-volume incident & change management environment on an enterprise scale
  • Experience in coordinating and facilitating meetings involving technical subject matter experts and lay persons
  • Experience in project management methodologies and frameworks
  • Knowledge of IT Service Management best practice processes and standards (i.e. Information Technology Infrastructure Library ITIL); client management techniques, participate in developing service/process performance assessment criteria and recommending improvements

Project Management and Analytical Skills:

  • you have knowledge of project management to translate business needs into technological requirements and establish project priorities and objectives,
  • you have analytical skills to identify client needs and business objectives and assess impact on service delivery

Communication Skills and Relationship Management Skills:

  • you have communication skills to present and explain recommendations to senior management and non-technical staff
  • you have relationship management skills to establish working relationships with partners, vendors and clients

Looking for Meaningful Work? We can help!

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

 

Ewemi