Technical Writer

Category:
Other Area(s)
Industry:
Government - Provincial
Type:
Contract
Location:
Victoria, British Columbia
Job ID:
#156209
Recruiter:

Our Public Sector client, based out of Victoria, BC is looking for a Technical Writer. The position provides a full range of content services for the corporation, including researching, writing and editing a variety of corporate procedures managed on our client's corporate procedures website which supports a wide variety of programs and initiatives relating to a designated pension plan(s) and works closely with the senior business analysts and systems analyst and on a variety of software and web tools. Additionally, the technical writer works collaboratively with Business Services teams and Subject Matter Experts (SMEs), Client Service Managers (CSMs) and various Working Groups (WGs). A high level of independent decision making and judgment is required to identify issues and ensure that all information prepared and delivered is appropriate, accurate and consistent with both corporate and board standards, policy and expectations.

Expected activities include, but are not limited to:

  • Development and execution of business process and corporate procedures materials.
  • Ensures that the corporation effectively connects with internal stakeholders through the planning, implementation and ongoing evaluation of business process and procedures associated with corporate project initiatives.
  • Provides a full range of content services for the corporation, including researching, writing and editing a variety of corporate procedures managed on our corporate procedures website.

Desired skills & experience: 

  • 5 + years' Technical Writing
  • Web writing, editing and instructional design
  • Procedure planning
  • Experience using web development software
  • Content publishing programs, graphics applications, flowchart software 

 

Business Intelligence Analyst

Category:
Information Technology
Industry:
Government - Provincial
Type:
Contract
Location:
Edmonton, Alberta
Job ID:
#156171
Recruiter:

Our Public Sector client has an immediate opening for a Business Intelligence Analyst. The BI Analyst will collaborate with several of our client's ministries to facilitate several "data projects" to help inform and implement the Enterprise Data Analytics (EDA) Strategic Plan. While the role will be multi-faceted, there will be an emphasis on using BI/analytics software to create data visualizations and data dashboards. 

 

General Responsibilities (any or all):

  • Lead or facilitate meetings and workshops with departments, clients, stakeholders, and project teams. 
  • Lead or support identifying, gathering, analyzing, and documenting business requirements from several business areas.
  • Contribute as part of a diverse team (staff and contractors) to deliver business intelligence capabilities to support internal and external ministry stakeholders’ data and information needs. Also work independently at times.
  • Deliver work products based on various sets of data relevant to business areas.
  • Work with data/analytics/BI software tools (including but not necessarily limited to SAS Visual Analytics) to design and create data visualizations, data dashboards, custom reports, and other information products.
  • Analyze data and prepare information results.
  • Capture and document business and technical metadata for information products.
  • Lead or support development of new, and/or updating of existing information technology service management (ITSM) processes and service models.
  • Lead or support identifying, gathering, analyzing, and documenting requirements for control processes including schedule management, status reporting, issues, risk, and change management at the program level.
  • Develop and deliver training materials.
  • Provide analyst support for web portal projects and technology projects relevant to the EDA strategy and platform, as required.
  • Produce deliverables within specified quality standards and timeline

Required:

  • 2 Years – Demonstrated experience leading or facilitating meetings (and workshops) with clients or stakeholders.
  • 2 Years – Demonstrated experience identifying, gathering, analyzing, and documenting business (or BI) requirements from clients or stakeholders.
  • 2 Years – Experience creating data visualizations, data dashboards, and other information products using BI/analytics software (above and beyond spreadsheet software).
  • Must be willing and able to work full-time, in-person in client office(s) in Edmonton, Alberta.

 

 

If you bring the mentioned skills and experiences to the table, then we would love to chat you!

 

Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

EWEMI

3rd Round: Senior DevOps Specialist x 2 (SPP2018-840)

Category:
Information Technology
Industry:
Government - Provincial
Type:
Contract
Location:
Toronto, Ontario
Job ID:
#155728
Recruiter:
Krishna Ganth

Our Public sector client in Toronto, ON is looking to hire two (2) DevOps Specialist for a – month contract with option to extend for another 12 months.

As a DevOps Specialist x 2, is responsible to work with a team on constructing solutions that fully integrate and collaborate with existing IT systems to solve complex business solutions. Candidate should have a holistic view of enterprise solutions, taking into consideration operational costs, security, performance engineering, application development, and systems management.

Qualifications:

  • Candidate for this position must be capable of playing different roles within the team, from head architect to high-skilled developer and technical leader to specialist and technical mentor.
  • The candidate must have a sound understanding of API, enterprise integration patterns, technology architecture and infrastructure but also very good communication skills, with the ability to adapted them to different audiences.
  • Java, Angular 2, Spring, Microservices, Cloud, Docker, Kubernetes
  • Experience using backend technologies such as Java, Spring MVC, Oracle, PostgreSQL, MySQL, NoSQL and Linux.
  • Strong background in data structures and algorithms and computer science fundamentals.
  • Ability to build the solution construct in Cloud environment and assist with any migration elements
  • Excellent skills in NodeJS, AngularJS (Angular 2 preferred)
  • Experience and understanding of CI/CD, automated testing using opensource modern frameworks like Selenium, Jenkins etc.
  • Strong Web development experience
  • Strong Object Oriented experience and knowledge
  • Strong understanding of networking, security and infrastructure
  • Knowledge of WebSphere and Oracle Portal in order to transition to new technology stack

Responsibilities/Job Description:

  • Identify and define client requirements for the purpose of building a suitable solution to meet the business needs; prepare proposals for small to medium size projects or draft components of large proposals, demonstrating the added value to be gained from approval and implementation of the proposed project.
  • Analyze user needs using structured systems analysis techniques, working closely with client representatives to develop system specifications indicating clearly what the system is required to do; evaluate alternative system solutions available and recommend proposed approach.
  • Design, build and test the system, customizing it as required to meet user requirements, including translating system design into program design specifications and developing program specifications to resolve programming problems. Define, analyze and resolve technical issues and develop program specifications.
  • Prepare programs for installation and install system, including completion of related documentation; provide installation support (on-site/on-call as required). Conduct post implementation reviews and provide technical support and problem resolution as required.
  • Function as a team representative on multi-branch projects.
  • Perform other related duties as assigned or required.

 

Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.”

 

ewemi

Service Designer x4 (SPP2018-1170)

Category:
Information Technology
Industry:
Government - Provincial
Type:
Contract
Location:
Toronto, Ontario
Job ID:
#155538
Recruiter:
Aishwarya RaiSunanda Behera

Our Public sector client in Toronto, ON is looking to hire a Service Designer x4 (SPP2018-1170) for a 6 months of contract role with option to extend.

As a Service Designer x4 (SPP2018-1170), is responsible to build quality service experiences across the WSIB by working collaboratively with internal partners and using participatory design methods to improve customer experiences, incubate new services, and cultivate a human-centered design culture and capability across the organization.

Qualifications:

  • Experience (Years of Related Experience and Type of Experience):
  • 5+ years in Experience Design or related discipline, within a design consultancy or equivalent position
  •  Deep expertise in design thinking/ human-centered design, as well as core service design methods and processes
  • In-depth knowledge and experience within a relevant design discipline (UX Design, Design Research, Service Design, Design Strategy, Systems Design, Business Design, Industrial Design, Graphic Design, Interaction Design)
  • Excellent communication and presentation skills
  • Ability to work within a self-directed culture and navigate ambiguity and complex problems
  • Proven designs and experience of launched services that have been implemented (asset)
  •  Experience crafting and executing a project vision, strategy and client relationship (asset)
  •  Experience with concepting, ideation, and iterative prototyping (asset)
  •  Experience with mixed methods research (asset)

Responsibilities/Job Description:

  • The Service Designer builds quality service experiences across the WSIB by working collaboratively with internal partners and using participatory design methods to improve customer experiences, incubate new services, and cultivate a human-centered design culture and capability across the organization. The Service Designer combines strong business acumen and knowledge of the WSIB’s business with a deep expertise in design thinking to:
  • build organizational structures, systems and business models that support the WSIB’s customer centric objectives;
  •  assist in facilitating service improvements by redesigning the end-to-end journey of services delivered to WSIB customers, including those that support the implementation of new digital solutions;
  • architect new services that improve customer experience and create compelling new value propositions for customers.
  • Service Design may involve the creation of, or change to, transactions, products, programs and content across both digital and offline channels provided by different parts of the WSIB. The Service Designer is a hands-on design expert, taking concepts forward and working hand-in-hand with business partners to implement services in a variety of settings and for all of WSIB’s customers.
  •  Collaborate closely with lines of business across the WSIB, becoming an expert on how the customer interacts with their services, systems, products & processes.
  •  Dive into the complex people, process and technology landscape that makes up WSIB services. Take a systemic approach to understanding a new business area, both zooming out to see the big picture, then diving in to capture the important details. Identify the touchpoints between the customer and the WSIB throughout their journey.
  • Build and maintain strong working relationships with Senior Executives and colleagues across the WSIB to promote best practices for service development and delivery, generate buy-in, ensure appropriate resource allocation, support co-creation objectives, and ensure high quality outputs. Liaise with key stakeholders throughout the project lifecycle.
  • Assist internal business partners with transforming current service experiences and building new service delivery opportunities by building a shared understanding of current state, and generating meaningful insights through the design process.
  •  Leverage service design methodology to solve hard-to-diagnose problems that require a holistic approach to effectively uncover the root cause (i.e., experiences that are cross-channel, involve multiple touchpoints, and are the result of a cross-functional effort comprising many different teams).
  • Enable holistic, meaningful change by blueprinting ecosystem-level scenarios that span and intersect across a web of offerings related to a particular service. Work closely with business partners to build an end-to-end and surface-to-core understanding of a process that not only encapsulates the experience of the customer, but also the activities of the behind-the-scenes staff and systems that deliver the service (underlying support actors, touchpoints, systems, and policies). Take into account the things that happen before and after the primary experience, looking at upstream causes and downstream effects, to enable teams to identify critical moments that make or break a service experience.
  • Collaborate with colleagues to identify service design project opportunities in the digital and physical realms. Distil business, legislative, & customer constraints into digestible components during the design process.
  • Serve as a service design Subject Matter Expert in design workshops, particularly through ideation, prototyping & testing. Lead co-design working sessions with cross-functional teams. Construct service design concepts and prototypes, and co-facilitate testing of concepts and prototypes for validation and iteration.
  •  Assist lines of business in documenting solution requirements to improve service delivery to our customers, considering both the customer’s experience and the WSIB’s ability to implement and scale the solution.
  •  Work closely with business partners across the organization, Senior Executives and the Board of Directors to codesign organizational structures, systems and business models that support the WSIB’s customer centric objectives
  • Build new ways of creating, delivering and capturing value across the WSIB
  • Assist with cross-cluster initiatives of strategic significance by applying service design expertise
  • Respond to ad hoc requests from Senior Executives, including exploratory and/or advisory engagements
  •  Communicate and present research and design insights to stakeholders, including internal business partners, Senior Executives, the Board of Directors, as well as workers, employers, health care providers, and representatives.
  • Communicate service concepts and ideas to team members, internal and external stakeholders, and customers. Use diverse set of methods and tools to illustrate all the components and touchpoints of the service.
  • Contribute to building a customer centric organizational culture that understands the value of adopting a human-centered design practice and mindset. Instil teams across the organization with the confidence, capabilities and discipline to explore, incubate and scale innovative design solutions.
  • Ensure high quality and timely delivery of outputs by staying up-to-date on new developments, tools and approaches in service design.
  •  Demonstrate an intrinsic passion for making things better and creating new methods and practices. Employ creative problem solving skills, a curious mind, an enthusiastic work ethic, patience and a positive attitude. Be collaborative and contribute to healthy team motivation and morale.

ABOUT IAN MARTIN:

Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.”

 

 

ewemi

Buyer – Public Sector

Category:
Information Technology
Industry:
Government - Provincial
Type:
Contract
Location:
Toronto, Ontario
Job ID:
#154970
Recruiter:

SUMMARY
Our public-sector client is seeking a self-directed and detail-oriented individual to work with cross-functional teams from various departments in support of Operations Management

RESPONSIBILITIES
– Working with the requisitioner to obtain verbal and written quotes
– Drafting required documents using the organization’s established template and collaborating with the requisitioner.
– Post the final documents for tender on the electronic bulletin board (MERX) and managing the process for question and answer addendums required to be posted, receiving documents on behalf of the organization, etc.
– Working as part of a team in the initial assessment of bids, presentations, selection   committee meetings and fielding and re-direction of vendor inquiries during the tender process.
– Investigate and research potential vendors for various products/services required by the organization (Internet, Trade Journals).
– Purchase materials/services for clients across the College while ensuring compliance with all legal and health and safety requirements.
– Ensure efficiency by seeking out opportunities where college wide buying power could be used to meet needs of various departments and reduce costs. Establish preferred vendors or vendors of record where appropriate.
– Negotiate pricing with the vendors to get the best value on money spent and to optimize the life cycle cost of the products provided.
– Maintain vendor data in the Finance system. Check vendor status for any conflict with departmental policies, etc.
– Maintain timely flow of goods by clearing goods through customs and forwarding required documents and information to broker.
– Expedite Purchase Orders on demand for items not yet received through common purchasing practices.
– Work with Accounting and Receiving to resolve issues related to invoicing and the receipt of goods and services.
– Prepare and issue bid documents by collecting the required information from both internal and external sources before processing as required by the Manager.
– Department Administration – Collect, summarize and analyze statistical data as required for the purchasing activities.
– Receive and verify policy compliance for draft contracts, ensure they are properly signed and a file copy is maintained in the purchasing area.
– Develop and run "spend" reports from the financial system.

SKILLS & QUALIFICATIONS
– 5+ years of experience in a Purchasing role, preferably in the Public Sector
– Deep understanding and professional experience with Purchasing Contracts
– Strong verbal and written communication skills
– Excellent commercial awareness
– Good analytical skills
– The ability to recognize future trends
– Ability to make decisions under pressure
– Negotiation skills
– Advanced skills with Microsoft Office, especially Excel
– Excellent negotiation, customer service and consulting skills
– Strong market knowledge and experience in working across various functions, businesses and regions
– VMS system experience

ABOUT THE IAN MARTIN GROUP
Founded in 1957, the Ian Martin Group is one of North America's leading consulting and project recruitment firms. As a Certified B Corporation (www.bcorporation.net/ianmartingroup) our company meets comprehensive standards that measure our impact on employees, suppliers, the community, and the environment. Our guiding statement is: "building authentic connections around meaningful work."

We thank all who apply, however, only those selected for an initial interview will be contacted.  

2nd Round – ETL Developer (SPP2018-1131)

Category:
Information Technology
Industry:
Government - Provincial
Type:
Contract
Location:
Toronto, Ontario
Job ID:
#154766
Recruiter:
Aishwarya RaiArun KumarSophia Shefali

Our Public-Sector Client in Toronto, ON is looking to hire a ETL Developer for a 23 months of contract role with a possibility of extension.

As a ETL Developer,  responsible in  identifying and defining client requirements for the purpose of developing a suitable solution to meet the business needs

 Job Description:

* Knowledge & Skills

  • 5+ years in Information Technology or Information Management
  • 3+ years of IBM Infosphere DataStage ETL tool (version 8.5 or greater)
  • 5+ years of experience with writing SQL queries and stored procedures with relational databases (DB2, Oracle, SQL Server)
  • Experience with Business Intelligence methodologies and Technologies like Relational databases (Oracle, MySQL, etc) , OLAP , Visualization business Intelligence (Tableau, Power BI, etc), Enterprise Business Intelligence Solutions (ie Cognos), ETL (SQL, Information, Datastage, etc)
  • Experience being a member of a design, development project team building Business Intelligence and reporting solutions
  • Experience with Cloud Technologies – Azure, AWS, Google
  • Experience with Guidewire Claim Center (CC), Policy Center (PC), Billing Center (BC) datasets.

 

*Resource Responsibilities:

Information Management Analyst

• Assist in identifying and defining client requirements for the purpose of developing a suitable solution to meet the business needs

• Support the design and build specialized and customized applications for reporting and analytical purpose

• Test the applications including preparation and documentation of test criteria and review test results

• Support quality management and assurance on data and applications to ensure security and integrity of data

Application Specialist

• Translate business requirements into specifications, including translating system design into program design specifications and its documentation

• Construct programs for installation and install system, including completion of related documentation

Business Transformation

• Assist with the design, direct and implement ETL processes, including data capture, data quality, testing, and validation methods

• Ensure successful data model and database implementation

Web Production

• Construct functionality for multi-media products on platforms by creating website that draw together multi-media features to design specifications

• Perform application testing in various browsers and platforms

 

ABOUT IAN MARTIN:

Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.”

 

 

ewemi

Program Director (SPP2018-1129)

Category:
Information Technology
Industry:
Government - Provincial
Type:
Contract
Location:
Toronto, Ontario
Job ID:
#154717
Recruiter:
Krishna Ganth

Our Public Sector Client in Toronto, ON is looking to hire a Program Director for a 18 month contract role.

As a Program Director, accountable for supporting executive project oversight and the overall program management of a program to implement a new electronic provider services platform, including. supporting and coordinating any necessary systems integration and change management efforts.

 Responsibilities/Job Description:

  • The identification, scoping and planning for the business implications across all functions in the WSIB (including but not limited to business processes, WSIB organizational structure and resourcing implications, and systems implications for various applications in operation at the WSIB).
  • Support the WSIB in the multi-phased and multi-year implementation plan for the project and the review, re-engineering and enhancement of innovative business processes, systems and structures to improve service delivery and customer/client service in order to meet the growing demands of the WSIB stakeholders. Encourage the leveraging of a range of creative and cost effective solutions and strategies that support WSIB business and service delivery, operational business process improvements and enterprise I&IT systems and objectives.
  • Support the conceptualization, development and implementation of an enhanced technology platform including leveraging a range of creative and cost effective information technology (IT) solutions and strategies that support WSIB business and service delivery, operational business process improvements and enterprise I&IT systems and objectives.
  • Work closely with senior level executives on a broad range of project issues, decision points and emerging/contentious issues. Support the WSIB in the development and monitoring of project governance products and reporting requirements and facilitate discussions/negotiations to gain support and approval of key initiatives and proposals.
  • Support senior level discussions and negotiations to engage/inform senior program and cluster management in the implementation and gain buy in/consensus on critical decisions and deliverables.
  • Support WSIB project leads and internal stakeholders to coordinate project delivery, change management and internal communication strategies through the various stages of the project that supports change at all levels of the organization and the assessment of risks, the establishment of broad mitigation plans and measures.
  • Partner in creating a multi-disciplinary team environment and quality service centred culture which encourages working cooperatively as a team to achieve common organizational objectives and goals. Support the identification of priorities and program requirements for staff and builds teamwork and open communication to facilitate the dissemination of WSIB priorities, strategies and plans.
  • Support the procurement of third party services as required, to support the implementation of the electronic provider solutions platform, including the development of technology and business solutions.
  • Support vendor relationships including the negotiation of contracts, service level agreements and the resolution of complex functional and strategic issues and problems in order to hold vendors accountable for driving results.

Qualifications:

  • Executive level individual with 10-15 years of Senior Project Management, Change Management and IT project experience
  • Track record of successfully delivering multi-year, multi-stakeholder transformation projects
  • Experience building and managing large multi-disciplinary teams including business, IT and vendor staff
  • Experience managing third party systems integrators
  • Experience leading major change management programs
  • Experience working in a broader public sector organization
  • Demonstrable financial acumen and expertise
  • Strong project governance experience
  • Nice to Have Technical & Interpersonal Skills:
  • MBA or similar, PMP certification would be an asset.

 

Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.”

 

ewemi

Customer Service Representative (1-2 weeks – $29.90/hour)

Category:
Customer Service
Industry:
Government - Provincial
Type:
Contract
Location:
Toronto, Ontario
Job ID:
#154272
Recruiter:

As a Customer Service Representative for our Public Sector Client, you will have dynamic work each day, and be the first point of contact for all of their customers. There are many qualities that will help you to succeed in this role: attention to detail, confidence, strong communication, and most importantly, adaptability. 

You’re organized and detailed, capable of handling a wide variety of tasks accurately. You are also calm & patient – able to inspire confidence in customers and deal with complex situations in a competent manner. 

In addition, you’re a people person, a good listener, and a friendly and supportive coworker. If that sounds like you, you’ll fit right in with their team. 

Other specific duties will include: 

  • Provide quality customer services in a call center environment by providing timely and accurate information related to programs, products and services
  • Provide interpretation of guidelines, directives and procedures
  • Offer guidance and support to customers in completing documents and forms
  • Offer support to customers experiencing problems accessing or obtaining specialized information, and refer to the appropriate program area or organization for resolution 

Attributes & Qualifications 

The attributes of a great customer service rep: 

  • Outstanding communication skills, both written and spoken, with customers and co-workers
  • Ability to listen and understand a customer’s request
  • Task oriented with a strong work ethic and genuine desire to uphold the company vision
  • Excellent time management and organization skills
  • Strong problem solving skills with a solution based approach
  • Accountable and reliable
  • Courteous mannerism with a customer focus
  • Professional approach
  • Ability to be flexible 

Additionally, these qualifications will help you stand out: 

  • Experience in customer service where service was delivered in person and on the phone
  • Experience working in a high-volume inbound call center
  • Experience in retail sales or customer service an asset
  • Tech savvy with outstanding Microsoft Office and especially Excel skills 
  • Fluency in French is considered an asset. 

The Work Environment 

This is a short-term position (1-2 weeks), where you can accelerate your career growth by gaining valuable experience with a leading customer care organization. 

 

Looking for Meaningful Work? We can help. 

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

Environment Support and Monitoring Analyst (RFS SPP2018-1087)

Category:
Information Technology
Industry:
Government - Provincial
Type:
Contract
Location:
Toronto, Ontario
Job ID:
#154087
Recruiter:
Sophia ShefaliSunanda Behera

Our Public sector client is looking to hire an Environment Monitoring Analyst for a 12-month contract in downtown Toronto.

Here is the description:

Knowledge & Skills

  • Project management/delivery 4-5 years
  • Enterprise systems and application delivery 4-5 years
  • Application Environment Planning/Provisioning 5 years
  • Incident Management 5 years
  • Workflow Automation/Process Development 2 years
  • Proactive Application Monitoring 2 years

Experience with all or some of the following:

  • Enterprise Accounts and Claims software such as Guidewire
  • Enterprise document and content management solutions such as OpenText Solutions
  • Familiarity with enterprise messaging such as IBM MQ/ESB
  • Experience working within a complex Hybrid and Virtualized datacenter
  • Experience working with Java Virtual Machine platform, application delivery or administration
  • Working knowledge of service management and productivity tools such as Service Now, Jira, Confluence would be an asset

 

Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

ewemi

Technical Lead_Advisor – End User Computing

Category:
Information Technology
Industry:
Government - Provincial
Type:
Direct Hire
Location:
Toronto, Ontario
Job ID:
#151742
Recruiter:
Akanksha PatilMicheal RajPooja Pradhan

SUMMARY
Our education sector client is seeking a results-oriented individual to centralize the management of desktops throughout the organization.  While working with a diverse team, you will work with internal clients to understand their business requirements and develop a new customized image for the PCs in their environment

RESPONSIBILITIES

  • Work closely with internal clients to design, implement and test end-point management systems across the institution. 
  • Ensure that end-user computing environments are secure, robust and provide optimal value 
  • Provide IT infrastructure that effectively exploits technology for the benefit of internal clients

SKILLS & QUALIFICATIONS

  • Completion of a post-secondary degree program in Computer Science or other relevant technical degree and a minimum of five (5) years of work experience in a large Microsoft Server and Desktop environment managing 1000+ PCs.
  • Experience as a technical lead with imaging and deployment of Windows and Apple operating systems, including current O/S versions, in large managed enterprise environments
  • Minimum 5 years work experience with Windows authentication, permissions, and privilege management using Microsoft Active Directory permissions and Group Policy, File & Print Servers, and PowerShell Scripting in a large enterprise environment (3000+ users).
  • Strong working knowledge of Microsoft Windows 10, Microsoft server 2016 and MAC Sierra OS
  • Minimum 5 years work and troubleshooting experience of Microsoft security protocols and networking (VPN, DHCP, DNS, TCP/IP, VLAN, LAN and WAN)
  • Enterprise management and security solutions, including antivirus products such as Sophos, endpoint encryptions such as Dell Data Protection Encryption (DDPE), and asset management administration, configuration and imaging such as KACE 1000 & 2000
  • Familiarity querying Microsoft SQL Databases
  • Demonstrated experience with enterprise management and reporting of computing assets.
  • Proven ability to document and provide recommendations on process improvements
  • Strong research skills and the ability to make recommendations for new technologies.
  • Strong troubleshooting and problem-solving skills with a high attention to detail
  • Excellent interpersonal skills including tact and diplomacy
  • Strong written and verbal communication and presentation skills

LOOKING FOR MEANINGFUL WORK? WE CAN HELP

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.