IT Programmer/Software Engineer II

Category:
Information Technology
Industry:
Oil & Gas
Type:
Contract
Location:
Houston, Texas
Job ID:
#157726
Recruiter:
Avinash Gowda

Our Client is one of the world's largest multinational oil and natural gas service companies.

We currently have an available contract assignment for IT Programmer/Software Engineer II who will Assist in general supervision, configures, develops, tests, supports and debugs Sales force Service Cloud apps / enhancements.

If you have experience with the following, then we would like to meet with you.

  • Requires solid understanding of the configuration of (low-code, no-code) Sales force Service Cloud application including flows, assignment rules, escalations, analytics, and predictions. 
  • Works with technical staff to understand business requirements and design the technical configuration. Ability to translate requirements into a solid design and implementation. 
  • Takes support calls to help resolve technical issues. Resolves customer complaints with configuration and responds to suggestions for improvements and enhancements from customers. 
  • May assist in development of user manuals and provide demonstration of software; 
  • Provide maintenance programming/configuration and new enhancements as required.
  • Support the software via phone, and email. 
  • Demonstrate understanding and adherence to the software development process.
  • Influence the technical direction of the team. Employ software engineering methods and practices to create artifacts to support the implementation and support of software products.
  • Familiarity with Team Foundation Server (TFS) preferred. 
  • Perform various other duties and activities as assigned by supervisor within the physical constraints of the job. 
  • Ability to take direction and work well with others. 

Required:

  • 3-6 years related experience with Sales force Service Cloud / Sales force Sales Cloud. 
  • Sales force Certified Admin / Advanced Admin credentials preferred.

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