Technical Sales Coordinator

We’re the Ian Martin Group, one of North America’s most reputable recruiting companies, with 400+ employees in offices all around Canada, the USA, and India.

 We’ve been in the business of technical recruiting for more than sixty years – and it’s not just about finding people to fill jobs. We see a world with each and every person pursuing meaningful work. And we’re chasing it with all we’ve got!

 Our Calgary office is growing quickly, and now, we’re in search of you: our new Technical Sales Coordinator.

 Technical Sales Coordinator

 As our new Technical Sales Coordinator, your primary goals are to provide administrative support our Western Canada sales team, and to coordinate activities between our sales and recruiting teams.

 Your support will enable the seamless achievement of our sales and recruiting initiatives – your work will help us delight our clients, while connecting jobseekers with meaningful work at industry-leading companies in the energy, oil & gas, and construction industries.

 You’ll oversee a variety of tasks to start: entering orders into our recruitment software and information into our clients’ vendor management systems, creating sales documentation, assisting our recruiting teams with coordinating candidate information, and eventually working with candidates to qualify them for clients’ open roles and with our contractors to address their questions or concerns.

 You’ll have a unique opportunity to work as a part of a team that embraces freedom, responsibility and accountability. As you gain experience, and learn more about the recruitment and staffing industry, you’ll have many opportunities to expand your impact and grow your role within our sales or recruiting teams.

 While no specific experience is required for this role, the following qualities will be key to your success:

 o  You’re independent – you’re a fast learner who can take instructions and run with them easily.

o  You have technical aptitude – your educational background or work experience has prepared you to understand complex engineering and information technology standards and requirements.

o  You’re organized – you have a keen ability to prioritize and manage a complex workload along with competing priorities and deadlines.

o  You’re energetic – you enjoy working in a fast-paced environment, where you get to oversee many moving parts at once. You always demonstrate enthusiasm and a positive attitude, no matter what you’re working on.

 If you’re up for a challenge and are ready to join a progressive company dedicated to your growth and success, look no further.

 What’s it like to work at Ian Martin?

 This year we were named number 2 on the Best Workplaces in Canada by the Great Place to Work Institute, and 96% of our employees agreed with the statement that “this is a great place to work”. We think that says a lot! 

The Ian Martin Group is also a certified B Corp. B stands for Benefit, which means that our purpose goes beyond profits as we operate to benefit all our stakeholders and meet higher standards of social and environmental impact than the average company. 

Also…and this part might sound nuts…we’re becoming a self-managed organization. That’s right – no formal managers. Instead, everyone has radical freedom, and takes radical responsibility, for him/herself and the business. We believe self-management is the way of the future and are one of the few organizations in Canada pioneering the way. Work with us and you’ll be at the forefront of organizational evolution.

The Details

This is a six month contract position.

 You’ll work Monday to Friday, in our Calgary office, from 8:00 am to 5 pm Once the Pandemic restrictions are lifted

 Qualifications 

o  Educational background in a technical discipline (IT, engineering, or another related technical field)

o  Superior communication skills with experience working with clients and/or customers

o  Experience supporting sales and/or recruiting activities is an asset

o  Experience working in the recruitment/staffing industry is an asset

 

9729 – Security Administrator

Our client who is a leader in the North American Energy market has an immediate need for a Security Administrator Consultant. This is a twelve (12) month contract located at their office in Calgary. The role will be remote until the pandemic restrictions are lifted.

Description:  

The primary focus of this role is to assist cybersecurity teams via data analysis to create actionable intelligence through data analytics and metrics that will drive and track the effectiveness of the cybersecurity program. Additionally this role will assist with operationally updating and ensuring accuracy of all data/metrics.

 Specific Accountabilities:

·        Interpret data, analyze results using statistical techniques

·        Develop and implement data collection systems, data analytics and dashboards within PowerBI that optimize statistical efficiency and quality

·        Work with stakeholders to identify, analyze, and interpret trends or patterns in complex data sets

·        Organize and correlate data from disparate data systems to create and build data stories to help identify areas of

·        Work to prioritize business and information needs

·        Script and automate processes where possible

·        Develop and ensure up to date support and end user documentation

·        Other duties as needed to support the team

Scope/Dimensions:

·        Works under supervision, provides support to team members and works independently at times

·        This role requires critical thinking and the ability to work with multiple stakeholders

 Knowledge, Skills & Abilities:

Required: 

•            Technical diploma or degree in an IT related field

•            Python and PowerShell scripting

•            Data analytics experience – PowerBI, Tableau etc.

Preferred:

•            Strong knowledge of cybersecurity awareness procedures

•            Strong business and technical background

•            Excellent organizational skills with precision and accuracy

•            Excellent written and verbal communication skills, including the ability to work with stakeholders collaboratively

•            Ability to identify priorities and ensure work is completed within stipulated timeframes

•            Ability to work independently or as part of a team

If you’re a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

EWEMI

2020-38 Senior Product Manager

Our client who is a leader in the North American Financial Services market has an immediate need for a Senior Product Manager. This is a Six (6) month contract located at their head office in Calgary. The role will be remote until the pandemic restrictions are lifted.

Description of Work: 

  • Translate relevant elements of the product/program vision into a clear Channels & Integrations strategy for Team Member Tools experience, (and especially for the Team member facing experience of Customer Identity and Access Management [CIAM] ).
  • Build great stakeholder partnerships across different business value streams (Including UX Teams, Architects, Security Developers and others) to drive activities across the product life cycle.
  • Create and maintain well-defined product roadmaps with the flexibility to pivot and align with fast-changing business drivers/enterprise priorities.
  • Co-Lead cross-functional product teams composed of Architects, Researchers, UX Designers, Developers etc.
  • Functionally decompose product from roadmap level to delivery/scrum level (Increment Planning / Story Mapping / Backlog Management etc.).
  • Discover, Decompose, Define, Prioritize and fully own product requirements for all channels and integrations capabilities
  • Accountable for the creation and management of all product management artifacts including but not limited to; Product Roadmaps, Product Backlogs (User Stories), StoryBoards, Release management plans and others.

Required Skills and Experience: 

  • A passion to solve problems and create value leveraging digital technologies.
  • 5+ years of product management experience in the enterprise software space
  • Strong skills and demonstrated understanding of software platforms and architecture.
  • Proven experience eliciting (discovering), scoping, analyzing, specifying, validating and documenting product requirements through collaboration with both business and technical stakeholders.
  • At least 3 years of working experience with Scrum as an agile framework for product development and delivery; as well as a general understanding of agile software development practices and SDLC methodologies.
  • Good understanding of application architecture practices and platform/API services & products.
  • Ability to work independently, apply judgment, maintain stable performance under stress and flexibility in an evolving work environment
  • Effective communication and negotiation skills

If you’re a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

EWEMI

Business Analyst

Our client who is a leader in the North American Energy market has an immediate need for an IT Business Analyst. This is a Twelve (12) month contract located at their head office in Calgary. The role will be remote until the pandemic restrictions are lifted.

Project Deliverables:

Requirements (Functional Decomp, as-is/to-be processes)

g and User Stories

Testing – Test casesBacklo

Job Responsibilities/Description:

The candidate will be responsible for:

– Meeting with business SME’s to gather business requirements and understand business processes.

– Create and manage the backlog

– Document user stories according to definition of ready.

– Work collaboratively with technical team members to implement solution.

– Leading/facilitating meetings to elicit requirements and present/share ideas and findings.

– Creating test cases/scenarios and perform testing of solution with business SME’s and technical team.

– Creation of transition to support and user documentation.

– Active participation in sprint planning, scrums, sprint review or retrospective meetings

Key Deliverables

This will be a key measurable statistic at random times for Vendor Management’s Value for Dollar on a quarterly or semi-annual basis.

1. Business Functional Requirements

2. Scope Definition with Business

3. Creation and completion of user stories

4. Sign off for user stories by the business SME’s

5. Assist with system testing, business testing and test coordination

6. transition to support and user documentation

 

How this person contributes in the business plan

Implementation of these initiatives are integral to the technological advancement of our client’s internal systems. The successful implementation of these solutions will reduce internal complexity, improve efficiencies and provide them with a more modern and sustainable model for each of these areas.

Required Skills

• Proven track record of working on medium to large projects which have involved integration with existing systems and custom development.

• Ability to work with diverse stakeholder groups.

• Excellent communication skills. Ability to interpret business SME requirements and translate them into technical requirements.

• Strong understanding of Agile methodologies (Scrum, Kanban, XP, or Lean)

• Ability to understand different technical implementations and the implications on the business requirements.

• Pro-active problem solver and collaborative team player.

• Ability to follow existing standards but be flexible enough to create ad-hoc workarounds, if required.

• Using their expertise to voice constructive opinions.

• Able to work independently to deliver results while also working collaboratively within a technical team to delivery high quality work.

• Manage expectations of business and core project team members.

Other skills deemed necessary

• Experience implementing custom developed solutions.

• Experience working in agile and DevOps type teams.

• Fundamental understanding of Azure Cloud technology

• Experience working with agile tools like JIRA, Azure DevOps etc..

• Experience in the Alberta oil and gas industry and/or regulatory environment

What is the one or two key essential skills that will make this person succeed

• Capable to manage workload and meet deliverables and raise issues appropriately.

• Open and honest discussions with excellent communication skills.

• Deliver good quality deliverables.

Education/Certification Requirements

• A bachelor’s degree in business or related field.

• Recognized BA Certification is preferred

• PROSCI certification would be an asset.

If you’re a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

EWEMI

Cyber Security Technical Writer

Our client who is a leader in the North American Energy market has an immediate need for a Technical Writer with direct experience in IT Cyber Security. This is a Twelve (12) month contract located at their head office in Calgary. The role will be remote until the pandemic restrictions are lifted.

The IMT Governance and Cybersecurity program were audited by Internal Audit and multiple findings were identified in the both areas that need to be addressed on an priority basis. This project is initiated to address the open audit gaps and the mitigate the associated risks in the areas of IT Governance and Cybersecurity.

Job Responsibilities/Description:

• Work collaboratively with Corporate and Information Security team, IMT Governance, IT Operations and other extended teams to produce deliverables required for closing existing Cybersecurity and IMT Governance Audit gaps related to policies and procedures update.

• Drive the development, collaboration, editing, review, approval, and publication of process and policy documentation in support of cybersecurity teams and services. The primary focus will be on the development of process documentation and cybersecurity-related policies, standards, directives.

• Draft, expand, refine, and edit technical concepts or solutions into an easy to read comprehensive, compliant, and compelling documents.

• Interact with IMT technical team members for content development.

• Researches highly technical subject matter and organizes information from multiple sources and expresses technical information in written form that is comprehensible to a wide audience of readers.

• Review existing Cybersecurity policies and recommend changes, additions, and/or improvements to the AER Cybersecurity Lead that will improve Cyber policy overall in the context of the systems the client manages and acquires.

• Assist with Risk Management Framework Assessment and provide recommendations for policy improvements to support system authorization, access control, password management etc.

• Develop, organize, write, and edit operational playbooks and procedural documentation

• Standardize documentation across teams.

• Collaborate with teams across the organization to ensure cyber documentation is accurate and meets regulatory and audit requirements

• Assist with the development of process-based metrics and reporting for cybersecurity and network related policies and procedures

Key Deliverables

This will be a key measurable statistic at random times for Vendor Management’s Value for Dollar on a quarterly or semi-annual basis.

1. Closure of cyber security findings

2. Creation and approval of cyber security policies and procedures

3. Acceptance of all deliverables related to the project

Required Skills

• Friendly

• Pro-active

• Using their expertise to voice constructive opinions

• Blue Sky Thinking

• Working independently

• Communication skills

• Expert level knowledge of Cyber security and IT Governance frameworks/standards (ISO 27001, NIST, COBIT, ITIL

• Setting deliverable goals and managing extended IMT peers independently to meet deliverables

• Working in teams and understanding the roles of each person on the project team

• Managing expectations

• Proven self-starter with the ability to multi-task and manage changing priorities under operational and incident pressure.

• Self-disciplined, self-motivated, with special attention to detail and technical accuracy.

• Strong analytical and problem solving skills.

• Strong written and verbal communications skills.

• Stay current on IT security trends and news

Other skills deemed necessary

• 10+ years of experience in a variety of IT roles with a minimum of 8+ years of experience in cybersecurity.

• 5 plus experience in Cybersecurity support functions such as Configuration Management, Incident Response, Contingency Planning, Disaster Recovery, and the like.

• 5 plus years’ experience in Network security, continuous monitoring, system auditing, and security policy development

• One or more years of full time experience with one or more of the following security products: Checkpoint R 80, Cisco ESA, IBM Q Radar, McAfee EDR, CyberArk, Microsoft security products, and other related security products.

• Demonstrable knowledge of Cyber security policies and standards implementation

Education/Certification Requirements

Certifications in IT Security including at least 2 of the following:

CISA, CISM, CISSP, CRISC, CGEIT, GMON, GCIH, GCFE, GCFA, CEH, GCIA, SSCP, and Network/Security+, ITIL

If you’re a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

EWEMI

Covid-19 Case Manager – Contact Tracer (Phone-Based)

Regulated/Licensed Case Manager – Contact Tracer (Contract)

·       100% Remote (across Canada)

·       Day and Evening Shifts Available

·       Full and Part-Time Positions  

·       $35 per hour

Alberta Health Services (AHS) needs your help to curb the spread of COVID-19—working from your own home, anywhere in Canada, you can support the courageous efforts of frontline medical workers who are fighting to keep Canadians safe. 

The current climate, skilled medical professionals are more important than ever in helping people keep themselves and each other safe. Case Managers working for AHS will be leading that effort by providing assessment and advice to people at risk of spreading the virus. 

Position Summary:

In this position, you will help identify and manage contact tracing by conducting interviews of patients with confirmed or probable exposure to COVID-19. This phone-based, work-from-home role requires experience with healthcare, social work, or counselling patients as it’s critical to be empathic and sensitive to people affected by these difficult circumstances. 

We’re recruiting from a diverse range of medical and clinical specializations, including:

Nurses

Chiropractors

Pharmacists

Psychologists

Social workers

Dieticians

Midwives

Audiologists

Language Specialists

Dental Hygienists

Podiatrists 

Occupational Therapists

Physiotherapists

Respiratory Therapists 

Regardless of your background, your core skills in communicating with patients, assessing their condition, and advising next steps will be indispensable to the efforts of public health. 

Unlike many health professionals, your impact on COVID-19 will be direct: at the other end of every phone call will be a person who is better prepared to protect themselves and others. Candidates who are detail-oriented, articulate, and motivated to make a difference will excel in this role. 

Essential Functions:

  • Assess COVID-19 signs and symptoms, as well as underlying health conditions. 
  • Discuss symptom onset to determine the window period for contact exposure risk.  
  • Inquire about previous activities to identify who may have been exposed. 
  • Elicit information on close contacts, and assess support needs to maintain health and compliance during self-isolation. 
  • Facilitate testing and referral to healthcare services and resource care coordination. 
  • Provide recommendations for self-isolation and review of daily monitoring procedures. 
  • Educate and provide COVID-19 specific information. 
  • Record data in provincial case and contact management IT system.  

Required Qualifications:  

  • Professional license in a medical or paramedical field 
  • Must be licensed/registered in the province of Alberta
  • Ability to fluently speak, read and write in English. 
  • Able to receive a clear criminal background check. 
  • Have a dedicated space with reliable internet for making confidential phone calls. 
  • Knowledge of communicable diseases, infection prevention and control practices. 
  • Proficiency with use of computers and ideally Microsoft Office 365. 
  • Demonstrated emotional intelligence, empathy and communication skills. 
  • Strong problem-solving, collaboration, critical thinking, and decision-making skills. 
  • Some knowledge of HIPPA regulations and ability to maintain confidentiality. 
  • Undergraduate degree. 

Preferred Qualifications:  

  • Experience in healthcare or social work, preferably in interviewing/counselling patients.  
  • Demonstrated individual, group, community, and population assessment skills. 
  • Experience completing health assessments. 
  • Additional language skills.  

The Details: 

This is a temporary, remote, contract position. We are currently hiring for two standard shifts: 8AM to 4:15PM and 12:45PM to 9:00PM (MST). Rate of pay will be $35 per hour, and you will require a personal laptop or desktop computer. Your computer will need to either be running Windows 10 if a PC or Catalina if a MAC. You will also need a smart phone. We will need confirmation of this prior to employment to ensure your system will work with the tools required.

We value diversity and inclusion and encourage all qualified people to apply. Please note that due to the high volume of applications for this role, only candidates that match the qualifications will be contacted to move forward with an interview.  

 

Covid-19 Contact Tracer

Covid-19 Contact Tracer  (ALBERTA only)

Are you ready to help fight the spread of Covid-19? Alberta Health Services is hiring hundreds of additional Contact Tracers to beat back the second wave. 

In this phone-based, work-from-home position you will call people (contacts) who have been exposed to a COVID-19 positive person (tracing) and give them guidance and support on self-isolation and testing.  

Using your experience in working with the public, you will provide empathetic communication while keeping precise records and complete confidentiality. Accurate data is a critical tool in managing the public health outcomes of COVID-19, and your work will contribute directly to the success of our management of this pandemic. 

This full-time, casual role (12-month contract) for Alberta Health Services pays $27.55 per hour. 

Responsibilities of the Role: 

  • Call lists of people exposed to?a?COVID-19?positive person. 
  • Verify the contact’s identity prior to disclosing confidential information.  
  • Notify the contact of their exposure and provide COVID-19 health education. 
  • Employ dynamic interpersonal skills, cultural competency/sensitivity, tactful language, and empathetic interviewing to build rapport with contacts of varied backgrounds. 
  • Provide approved information and guidance on?self-isolation?procedures and what to do if symptoms develop. 
  • Provide information?for testing, healthcare, and other supportive services, as needed, per local protocols. 
  • Communicate in a manner that preserves the confidentiality and privacy of all involved. 
  • Conduct daily check-ins to assess signs/symptoms via locally designated method. 
  • Record data in provincial case and contact management IT system. 

Required Qualifications: 

  • Strong verbal and written English communication skills, including active listening. 
  • Able to receive a clear criminal background check. 
  • Have a dedicated space with reliable internet for making confidential phone calls. 
  • Ability to interact in a non-judgmental manner with culturally diverse populations. 
  • The ability to apply sound judgment in responding to a contact’s issues and concerns. 
  • Ability to adapt to changing environments and receive constructive feedback. 
  • Ability to use discretion, maintain confidentiality and ethical conduct. 
  • Strong time management skills (organization, prioritization, multitasking). 
  • Proficiency with use of smart phone and computers with MS Office 365 (i.e., Outlook, Word). 

Preferred Qualifications: 

  • Experience working in a public-facing role, ideally making outbound phone calls or working at a call centre or in a sales position. 
  • Experience conducting telephone-based or in-person interviews, data collection,?and data entry. 
  • Experience with health education, community outreach, linkage to care, social services, or other public health services. 
  • Fluent in other languages 
  • Completion of a post-secondary degree or diploma  

We value diversity and inclusion and encourage all qualified people to apply. Please note that due to the high volume of applications for this role, only candidates that match the qualifications will be contacted to move forward with an interview. 

8214 – SCADA Application Developer

Our client, a market-leading integrated oil company is looking for a SCADA Application developer to be part of the planning, organizing, directing and controlling of assigned software development, developer testing, and support activities, under the oversight of a Development/Technical Lead. This will be in order to deliver quality mission critical software products and services as specified by and to satisfy the business needs of the client business units, within the defined SCADA Replacement Program commitments. You will also be working with staff from other areas for the overall benefit of the SCADA Replacement Program, Pipeline Control Systems & Leak Detection (PCSLD), Technology & Information Services (TIS), and the client.

What you will be doing…

  • Participate in the research, design, development, porting, maintenance, and testing of mission critical software applications (including the HMI – Human Machine Interface displays) and their implementation into the new OASyS DNA SCADA and applicable Leak Detection systems. 
  • Provide technical support, troubleshooting, problem diagnosis, application testing and configuration changes, as a member of the team which takes ownership of custom (competitive advantage) SCADA and Leak Detection software products. 
  • Be responsive, supportive, and available to other SRP teams in support of the SCADA Replacement Program and other business areas. 
  • Support SRP and PCSLD through after hours on-call (as required), transition of Software Solutions projects, and any tier 3 (critical issue escalation) development support work assigned. 
  • Demonstrate commitment to the SRP Software Solutions team and its success. 
  • Demonstrate and apply an understanding of Software Development best practices, standards, and operating procedures as applicable to mission critical, SCADA and Leak Detection software development. 
  • Perform code reviews on developers of all experience levels as per published procedure, with the ability to give and take constructive feedback. 
  • Maintain leading edge technical skills through regular technical training, industry conferences, and internal cross-training, and use that knowledge to help the entire team stay current on industry/technology trends. 
  • Prepare and maintain documentation as per the client and SRP standards. 
  • Participate in the client’s Health and Safety program. 

What you will need to succeed…

  • Relevant degree / diploma in Computer Science, Computer Engineering, or related discipline. 
  • A minimum of 8 years of directly related work experience. 
  • Strong industry expertise in C#, ASP.NET, Python, C++ and/or Java with an excellent track record of designing and implementing complex, mission critical, or SCADA system software. 
  • Knowledge and experience in SCADA Systems (particularly Schneider Electric’s OASyS DNA Platform), communication protocols, PLC/RTU/DCS data driver development and both historical and real-time data access methodologies. 
  • Knowledge and experience with SQL programming, interfaces, and databases. 
  • Experience working with Agile and/or Kanban development methodologies and working in teams that produce iterative results. 
  • Awareness and/or experience with modern Data Science & Analysis practices, with a focus on algorithms and machine learning. 
  • Working knowledge of Windows and/or Unix operating systems. 
  • Strong analytical communications and problems solving skills. 
  • Excellent written and verbal communication skills, including good presentation skills and ability to write technical documents/specifications. 
  • Sound organizational skills. Able to handle multiple tasks and multiple projects simultaneously in a fast-paced, priority-changing environment. 
  • Ability to deliver on commitments

Looking for meaningful work? We can help!

If you’re a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

EWEMI