Workplace Services Representative

Our Client is one of the world's largest multinational oil and natural gas service companies.

We currently have an available contract assignment for Workplace Services Representative in Duluth, MN 

If you have experience with the following, then we would like to meet with you.

Knowledge, Skills & Abilities:

  • Core competencies Relationship and Interpersonal Skills, Adaptability and Flexibility, Customer Service.
  • 1-3 years’ experience in an office administration role or customer service role
  • Must have the ability to manage and prioritize across multiple areas and issues
  • High energy and enthusiastic with a desire to provide an exceptional customer service experience
  • Demonstrated problem solving skills
  • Proficiency in Microsoft Office Suite (Word and Excel) is required
  • Ability to create and innovative effective solutions to challenges
  • Maintain the integrity of the company brand and protect the company’s reputation in interactions with guests, employees and contractors
  • Possess keen attention to detail and has the ability to maintain confidentiality at all times
  • Significant communication skills; written and verbal skills both in-person and on the telephone

Scope:

  • Administrative work requiring initiative and positive professional demeanor
  • Respond quickly and efficiently in a dynamic environment Be seen as a trusted adviser who is resourceful and creative as this role is often faced with challenges that require immediate attention, assessment, action plans and execution.

Specific Accountability:

  • Answer phones
  • Visitor Management
  • Photo ID badges and upload picture to Work Day
  • Name plate requests, input location information in Work Day
  • Action invoices and Service Now tickets for Workplace Services
  • Elink, SharePoint, Service Now, E-mail response activities
  • Vendor Management, Liaison for large moves, weekly moves, additions, and changes, Assist Real Estate and Workplace Services department with select admin activities (room bookings, catering requests, stationery supply orders, etc.)
  • Provide back-up (alternate) coverage for other Workplace Services team members
  • Participate in various projects such as Environment Health & Safety initiatives, sustainability programs or other facility related projects
  • Deal with difficult situations and clients in a calm and professional manner
  • Cross Train with other Navigators and Workplace Services Coordinators
  • Parking Management, Access Card Management
  • Perform Gatekeeper responsibilities; courteously screen each visitor and caller to protect office staff from external threats and maintain confidentiality
  • Perform ad hoc duties as required by Supervisor / Team Lead Workplace Services (business card reviews and approvals, Iron Mtn. liaison, drafting template communications, entering work orders, etc.)

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Work Order Management Analyst

Are you a detail-oriented Contract Analyst with Supply Chain / Work Order Management experience, and looking forward to an assignment with a large corporation? Then you’d love to chat with us about your next rewarding and challenging assignment.

Our Oil & Gas client is looking for a Work Order Management Analyst. This position supports the execution of service requisitions in support of all U.S. Projects, Departments and Regions. This position is focused on the development of the request for proposals, evaluation, award, and execution of work order contracts. Contributes to the achievement of project cost, schedule, quality and Health and Safety goals and ensures compliance with Company Policy, Supply Chain Management Protocol and Project Execution Plans.

Accountability & Required Skills:

Provides intermediate level support to the development and execution of work order contracts by:

  • Providing support to all business units in the development and approval of Service Requisitions and associated documentation.
  • Administering the Request for Proposal (RFP), commercial analysis, award recommendation and completion of the Work Order Contract.
  • Managing and updating Service Requisition and Work Order Contract status tracking e.g., requisition receipt, RFP status, interim approvals, execution, contractor notification, etc.
  • Understanding, maintaining and communicating SCM standards and processes, e.g., communicating with Field Project Engineers and Managers, Construction Managers and Contractors to ensure processes are current and correct.
  • Liaise with Accounts Payable to ensure enterprise accounting standards are met, e.g., Authorities and Spending Limits, audit guidelines/SOX requirements.
  • Assisting, directing and training of junior team members to SCM processes and protocol as required.
  • Assisting with studies of continuous improvement of the enterprise’s Supply Chain Management processes.

 

Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com. We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

 

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