Our Public Client is looking for a SQL Server Integration Services (SSIS) Developer to participate in a 24 month project in Fredericton, New Brunswick.
A University degree in Computer Science or Information Technology is preferred but an equivalent combination of education and experience may be considered.
A minimum of five (5) years of IM/IT experience.
Demonstrated experience with data migrations (Extract-Transform-Load).
Good verbal and written communication skills in English
3+ years of experience in design, development, testing and deploying SSIS packages.
3+ years of experience in SQL with experience in complex query design. Describe function, scope and size of the referenced experience.
3 years of experiences working with a range of development methodologies (e.g. Agile, Scrum, Waterfall).
3+ years of experience in a fast-paced, team-focused environment; proven ability to manage time effectively and prioritize tasks/projects is essential. Describe function, scope and size of the referenced experience.
3+ years of experience understanding, adhering to, and driving existing team processes and ongoing improvements.
2+ years of experience working within multi-vendor teams would be considered an asset.
Technical Support Analyst needed to support some of the world’s most successful Fortune 500 and Fortune 1000 companies, with end-to-end knowledge solutions including technical documentation solutions, training, technical support, information auditing, and consultation within the Information Technology, Telecommunications, and Energy sectors.
We are looking for Technical Support Specialists to provide excellent customer service to our customers. You will join an existing team of highly skilled technical support professionals where training and certifications are provided.
Provide top quality technical support, troubleshooting of Information Technology networks and PBX Systems and ancillary equipment such as voicemail.
Work remotely with end-users and technicians, diagnose and recommend solutions leading to resolution with call quality issues in VoIP environments.
Collect and analyze packet trace information
Create reproduction of customer environments on lab equipment.
Document in detail all site information, troubleshooting steps, and time reporting in Customer Relationship Management Systems.
Install, configure, and maintain lab equipment.
Logical and analytical approach to problem solving.
GREAT communications skills. Customer satisfaction is our purpose; this is a HIGH TOUCH environment in which continual customer interaction is the norm.
Strong technical aptitude.
Solid work ethic.
Organized, independent, dependable, self-motivated, takes ownership and initiative.
Education and Experience:
Post-secondary education in a technical field.
Experience in the information technology field
Technical support experience
Desired Technical Skills:
Advanced knowledge of Communication Manager troubleshooting
Intermediate knowledge of Linux Operating Systems
Windows 2003/2008 server, and telephony technologies (ISDN, SIP, H.323, etc).
Support of core PBX Technology and related VOIP networks.
TCP/IP (IP Networking)
Capable of troubleshooting converged networks, IP/VOIP issues across LAN/WAN, VPN, VLAN
Routers, Firewalls, Switches, IP PBX deployment, TCP/IP (IPv4), DNS.