Bilingual Security Analyst

Our large IT client is recognized by customers as Canada’s leading communication company.

We are looking for a Bilingual Security Analyst to support the team.

Duration: 8 months

Location: Fredericton, NB


The security specialist must work within and have an appreciation for the client security operating environments. The specific focus of the position requires knowledge for the management of all operational applications, processes and technological capabilities required to support the managed security deliverables within all secure operating centers.


  • Proven experience in the daily management and troubleshooting of intrusion detection and prevention systems (IPS).
  • Experience in troubleshooting security solutions including authentication capabilities, authorization, and encryption as well as securing devices access.
  • Bilingual (English and French)
  • Must have experience with Firewalls, Palo Alto or Juniper.


If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.


Director of Rail Services

Director of Rail Services: Civil Engineer (P.Eng) with strong technical skills, some leadership experience (leads a team of technical sales professionals, engineers & admin, along with indirect responsible for project teams), technical sales experience with 8-10 years of total experience. Strong presence, confident communicator. Railway background is not required as this role is a development opportunity for career progression to a general manager.

Client is currently seeking applications for a Director of Rail Services located in Saint John, New Brunswick with responsibilities in Atlantic Canada and the New England States in the US.

This position reports to the General Manager.



  • Contributing to the success of this senior management position is responsible for growing and leading the Rail Services business in Canada and North Eastern US;
  • Ownership of the P&L for Rail Services, Develops and manages performance targets, improvement initiatives, building teamwork, and overall business leadership;
  • Leads in the areas of project management, sales, operational excellence, customer service , continuous improvement/optimization, safety , and teamwork;
  • Responsible for developing and leading job analysis, quoting, forecasting, cost control, and all aspects of project management;
  • Manages annual strategic planning, and the budgeting for the area of responsibility;
  • Promotes a safe work environment in all activities; includes compliance to regulatory requirements & company policies and communicating and rectifying safety concerns;
  • Develops, leads and motivates team.

 Education Requirements – Knowledge & Skills:

  • Bachelor’s Degree in Civil Engineering. MBA would be considered an asset;
  • 5-10 years of leadership experience;
  • Possess strong leadership skills and behaviors with an emphasis on project management, efficient operations and quality work;
  • Exceptional communication and problem solving skills with a proven track record of growing a business, and managing deadlines and priorities;
  • The ability to develop, motivates, and fosters positive relationships with customers and team. 

Director, Continuous Improvement & Analytics

We are looking for Six Sigma certified leader, with hands on skills in continuous improvement methodologies to coach & develop a high performance team of continuous improvement & business intelligence analysts.  This group touches upon many projects across the organizations and facilitate process improvement and change initiatives.

Reporting to the Group Vice President, the Director of Continuous Improvement & Leadership will influence key stakeholders to build and leverage cohesive relationships toward a culture of continuous improvement.   


Mandatory Requirements

  • University degree in a related discipline
  • Six Sigma Belt Certified (Green or Black)
  • Demonstrated leadership, coaching or management experience
  • Change Management experience


Skills Required

  • Experience leading lean transformations and/or leading six sigma projects would be an asset
  • Experience in leading digital transformations in businesses would be an asset
  • Lean improvement and deployment methodology 
  • Six Sigma improvement methodology
  • Basic knowledge of predictive/prescriptive / machine learning models
  • Experience working with Tableau or other data visualization and analytics tools 
  • Basic financial knowledge
  • Previous P&L experience would be an asset



Technical Support Analyst

Technical Support Analyst needed to support some of the world’s most successful Fortune 500 and Fortune 1000 companies, with end-to-end knowledge solutions including technical documentation solutions, training, technical support, information auditing, and consultation within the Information Technology, Telecommunications, and Energy sectors.

We are looking for Technical Support Specialists to provide excellent customer service to our customers. You will join an existing team of highly skilled technical support professionals where training and certifications are provided.


  • Provide top quality technical support, troubleshooting of Information Technology networks and PBX Systems and ancillary equipment such as voicemail.
  • Work remotely with end-users and technicians, diagnose and recommend solutions leading to resolution with call quality issues in VoIP environments.
  • Collect and analyze packet trace information
  • Create reproduction of customer environments on lab equipment.
  • Document in detail all site information, troubleshooting steps, and time reporting in Customer Relationship Management Systems.
  • Install, configure, and maintain lab equipment.

Personal Attributes:

  • Logical and analytical approach to problem solving.
  • GREAT communications skills. Customer satisfaction is our purpose; this is a HIGH TOUCH environment in which continual customer interaction is the norm. 
  • Strong technical aptitude.
  • Solid work ethic.
  • Organized, independent, dependable, self-motivated, takes ownership and initiative.

Education and Experience:

  • Post-secondary education in a technical field.
  • Minimum 2 years of experience in the information technology field
  • 2 years of technical support experience

Desired Technical Skills:

  • Advanced knowledge of Communication Manager troubleshooting
  • Intermediate knowledge of Linux Operating Systems
  • Windows 2003/2008 server, and telephony technologies (ISDN, SIP, H.323, etc).
  • Support of core PBX Technology and related VOIP networks.
  • TCP/IP (IP Networking)
  • Capable of troubleshooting converged networks, IP/VOIP issues across LAN/WAN, VPN, VLAN
  • Routers, Firewalls, Switches, IP PBX deployment, TCP/IP (IPv4), DNS.
  • Experience utilizing Avaya – workforce optimization tool

Flexibility to work from the Saint John NB, Frederick NB, Halifax NS offices or remotely.