Mechanical Assessor

Our  client is currently seeking a Mechanical Assessor to review work packages, walk down of equipment and and build and modify packages.

  • Search for Work Orders
  • Add tasks to Work Orders
  • Background Work Orders/Tasks
  • Identify task instructions
  • Create Material Requests
  • Identify Control Documents
  • Apply/Remove items from WO Tasks
  • Cancel Work Orders/Tasks

SSIS Developer

Our Public Client is looking for a SQL Server Integration Services (SSIS) Developer to participate in a 24 month project in Fredericton, New Brunswick.

Mandatory Qualifications

  • A University degree in Computer Science or Information Technology is preferred but an equivalent combination of education and experience may be considered.
  • A minimum of five (5) years of IM/IT experience.
  • Demonstrated experience with data migrations (Extract-Transform-Load).
  • Good verbal and written communication skills in English

Desired Skills

  • 3+ years of experience in design, development, testing and deploying SSIS packages.    
  • 3+ years of experience in SQL with experience in complex query design.  Describe function, scope and size of the referenced experience.   
  • 3 years of experiences working with a range of development methodologies (e.g. Agile, Scrum, Waterfall).  
  • 3+ years of experience in a fast-paced, team-focused environment; proven ability to manage time effectively and prioritize tasks/projects is essential.  Describe function, scope and size of the referenced experience.
  • 3+ years of experience understanding, adhering to, and driving existing team processes and ongoing improvements. 
  • 2+ years of experience working within multi-vendor teams would be considered an asset.       

 

Technical Support Analyst

Technical Support Analyst needed to support some of the world’s most successful Fortune 500 and Fortune 1000 companies, with end-to-end knowledge solutions including technical documentation solutions, training, technical support, information auditing, and consultation within the Information Technology, Telecommunications, and Energy sectors.

We are looking for Technical Support Specialists to provide excellent customer service to our customers. You will join an existing team of highly skilled technical support professionals where training and certifications are provided.

Responsibilities:

  • Provide top quality technical support, troubleshooting of Information Technology networks and PBX Systems and ancillary equipment such as voicemail.
  • Work remotely with end-users and technicians, diagnose and recommend solutions leading to resolution with call quality issues in VoIP environments.
  • Collect and analyze packet trace information
  • Create reproduction of customer environments on lab equipment.
  • Document in detail all site information, troubleshooting steps, and time reporting in Customer Relationship Management Systems.
  • Install, configure, and maintain lab equipment.

Personal Attributes:

  • Logical and analytical approach to problem solving.
  • GREAT communications skills. Customer satisfaction is our purpose; this is a HIGH TOUCH environment in which continual customer interaction is the norm. 
  • Strong technical aptitude.
  • Solid work ethic.
  • Organized, independent, dependable, self-motivated, takes ownership and initiative.

Education and Experience:

  • Post-secondary education in a technical field.
  • Experience in the information technology field
  • Technical support experience

Desired Technical Skills:

  • Advanced knowledge of Communication Manager troubleshooting
  • Intermediate knowledge of Linux Operating Systems
  • Windows 2003/2008 server, and telephony technologies (ISDN, SIP, H.323, etc).
  • Support of core PBX Technology and related VOIP networks.
  • TCP/IP (IP Networking)
  • Capable of troubleshooting converged networks, IP/VOIP issues across LAN/WAN, VPN, VLAN
  • Routers, Firewalls, Switches, IP PBX deployment, TCP/IP (IPv4), DNS.
  • Experience utilizing Avaya – workforce optimization tool

Flexibility to work from the Saint John NB, Frederick NB, Halifax NS offices or remotely.  

 

EWEMI