Field Engineer III

Looking for Meaningful Work? We can help. 

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We have an immediate opening for a Field Engineer on a 4 months long assignment extension beyond, in Durham, NC, USA.

Job Description:

Corporate Owned Hardware Upgrades and Repair

  • Corporate Owned physical hardware PC upgrades and repair for out-of-warranty devices and in-warranty device parts not covered

Configuration and Support for Avaya Corporate used Applications

  • Configuration and support Avaya Corporate applications on PCs, Desktops and Mac computers including but not limited to:
  • Commercial Applications: Microsoft Office 2010, Mac Office 2016, Lync 2013, Office 365, Network Connect, Entrust Identity Guard SoftToken, Pulse Secure, IronPort E-Mail Security Plugin, McAfee products
  • Avaya Applications including Equinox, Avaya Aura Conferencing

Inventory and Management

  • All Avaya Corporate devices must be inventoried, managed and controlled including PCs, Macs, and Corporate Owned Mobile Devices using the corporate HPSM Platform (CMDB) which includes:
  • Asset Tagging and Administration of all Avaya Corporate Computers and Mobile Devices
  • Reassignment and Retirement of Devices

New Device Setup, Training and Operating System Re-Imaging new and used devices

  • Responsible for ensuring PCs, Macs, and Corporate Owned Mobile devices are ready for use by the Avaya employees and contractors

Physical On-Site Support

  • Physical On-Site support in US, Durham is required to support the business operations in our medium to large facilities across the world, and travel as needed to small locations for these functions:
  • The main scope from the Onsite support is for the Avaya Executives, having a high demand coping profile and flexibility is a must
  • Corporate PCs, Macs, Tablets, Mobile Devices
  • Corporate Conference Rooms including Telephone/Speaker Phone support, Equinox Video Conference technology including monitors, Crestron setups and sound

Virtual Office Support

  • Provide Virtual Office, where employees/contractors are not in an Avaya facility but work at home or travel to a customer location out of US for any Virtual Office Employees anywhere in the world based on work hours which includes remote troubleshooting using TeamViewer. 
  • PCs, Macs, Peripherals including monitors, docking stations, speakers, keyboards, mice will require shipment to and from these locations depending on business need as well as end-user Virtual Offices.  

Mobile Device Support

  • Assist employees and contractors with any issues regarding corporate used applications on their personal or corporate owned mobile devices

Telephony Support

  • Install, Collect, Configure and Troubleshoot all Avaya and Third Party Telephony devices working with the Telephony Support teams for new hires, temporary setups for events

Qualifications

  • Trained in Field Services techniques, including an understanding of Help Desk and Field Services operations, call handling procedures, trouble shooting, communications, and customer/end user management skills
  • Knowledgeable about the Avaya Network, products and services with scripted support, as well as named applications that support AVAYA end users

Technical Skills

  • End-User Hardware proficiency. Desktops, laptops, smartphones, tablets, including repair for out-of-warranty PCs
  • End-User Operating System proficiency. Windows 7 and 10, Mac Operation Systems, iOS, Android and Windows mobile devices.
  • End-User Office Software proficiency. MS-Office, MS-Lync. MS-Outlook as well as the standard software mentioned in this RFP.
  • Browsers. IE, Firefox, Chrome, Edge
  • Networking basics

 We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com . We encourage all qualified candidates to apply.

Technical Writer

We have an immediate opening for a Technical Writer for a Six Month assignment in Wilmington, NC.

If you have the following skills, connect with us.

Skills:

Experience & Requirements:

  • Bachelor’s degree in Communications or equivalent writer/editor credentials.
  • Three years in writing and editorial roles, of which one year was in a technical domain.
  • Hands-on experience publishing articles and content to electronic media such as wiki’s or websites.
  • Expertise in mark up, stylesheets, and electronic layout.
  • Understanding of information modeling and ontology.
  • Direct experience working with the Box document management systems

Founded by engineers to support the needs of technical organizations, the Ian Martin Group has been creating authentic connections around meaningful work since 1957.

As North America’s most progressive recruitment and project-staffing firm, we specialize in engineering and IT recruiting to help organizations of all sizes hire better.

The Ian Martin Group is a certified B Corporation, which means we meet comprehensive standards that measure our impact on employees, suppliers, community, and the environment.

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GEEM – Designer/Drafter II

We have an immediate opening for a GEEM – Designer/Drafter II for a Twelve Month assignment in Mebane, NC.

If you have the following skills, connect with us.

Skills:

  • Must understand how to read and interpret NEMA/IEEE electrical diagrams
  • Must have experience in EPLAN P8 (greater than 2 years desired)
  • Minimum associates degree in electronics (or equivalent experience) desired
  • Familiarity with NFPA Standards as they pertain to Electrical Drafting desired
  • Experience in electrical design principles, schematic development, and panel layout diagrams

Looking for Meaningful Work? We can help.        

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com.

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

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Designer/Drafter

We have an immediate opening for a Designer/Drafter – Electrical for a contract assignment until Nov 2019 in Mebane, North Carolina

If you have the following skills, connect with us.

Duties:

  • Individual will work with the electrical technicians in the Mebane facility to translate equipment electrical drawings from various source documents recreating them in EPLAN P8
  • Individual will create electrical component library symbols in EPLAN P8 using standards that will be provided
  • Individual will train and coach engineering technicians on the basics of EPLAN P8 to include:
  • Creation of electrical diagrams
  • Modifying electrical drawings
  • Creation of symbols

Qualifications:

  • Must understand how to read and interpret NEMA/IEEE electrical diagrams
  • Must have experience in EPLAN P8 (greater than 2 years desired)
  • Minimum associates degree in electronics (or equivalent experience) desired
  • Familiarity with NFPA Standards as they pertain to Electrical Drafting desired
  • Experience in electrical design principles, schematic development, and panel layout diagrams

 

Looking for Meaningful Work? We can help.        

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com.

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

 

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Designer/Drafter I

Ian Martin has an immediate opening for a Designer/Drafter for a long term assignment in Mebane, North Carolina, USA for one of our global manufacturing customer.

Job Description:

  • Investigate issues on the shop floor, root cause, put corrective actions in place.
  • Work with manufacturing to have prototypes built, evaluate the prototypes.
  • Run small projects for cost out or quality improvements.
  • Coordinate with Plainville test engineer and/or test lab.
  • Coordinate with Mexico designers.
  • Very hands on oriented.
  • Ability and willingness to multitask and change directions quickly.

Skill Set:

  • CREO design and bill of material experience is a plus but not likely a big part of their job.
  • Experience with design, test and analysis tools required to sustain the lighting panel products
  • Sound knowledge UL 50, 50E, 67, and 98.
  • Experience in design, analysis, and test circuit breakers of lighting panels
  • Demonstrated ability to work cross-functionally with proven relationships and a collaborative approach Demonstrated use of six sigma tools
  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills Familiarity with ordering logic and SAP

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