Program Manager

Category:
Information Technology, Operations
Industry:
Government - Provincial
Type:
Contract
Location:
Edmonton, Alberta
Job ID:
#158371

Our client has an immediate need for a Program Manager who will be responsible for all information and technology (IT) initiatives that are being delivered on behalf of student aid. This role will be located at their office in Edmonton.

Position Summary:

Responsibilities for this role include the development of program management strategy/plans, budget/forecast, managing deadlines and dependencies across initiatives, resourcing, and coordination of project team activities within the program.

Job Responsibilities & Qualifications:

Program Manager:

  • IDENTIFY OPPORTUNITIES TO DEVELOP/ENHANCE/TRANSFORM IMT SERVICES/ENTERPRISE SOLUTIONS AND TO ENSURE EFFECTIVE AND EFFICIENT BUSINESS PRACTICES AND BUSINESS SERVICES.
  • ASSIST IN DEVELOPING A COMPREHENSIVE UNDERSTANDING OF THE BUSINESS PARTNER’S NEEDS GAINED THROUGH EFFECTIVE AND TRUSTED RELATIONSHIPS.
  • A KEY COMMUNICATOR AND CHANGE AGENT TO PROACTIVELY ENGAGE WITH BUSINESS PARTNERS TO ALIGN BUSINESS NEEDS TO SECTOR IMT CAPABILITIES AND JOINTLY DEVELOP AND MAINTAIN TECHNOLOGY PRIORITIES.
  • SUPPORTS THE DEVELOPMENT OF STRONG RELATIONSHIPS BETWEEN SECTORS, MINISTRIES, AND SERVICE SUPPLIERS.
  • SUPPORTS THE PORTFOLIO DELIVERY TEAM TO ENSURE THAT IMT SERVICES ARE DELIVERED TO THE BUSINESS PARTNERS, IN A CONTEXT THAT BEST SUPPORTS THE BUSINESS NEEDS, BUSINESS DRIVERS AND PRIORITIES OF THE BUSINESS ORGANIZATION.

For the BRM the Program Manager will:

  • SUPPORT THE ONGOING STRATEGIC PLANNING PROCESS THAT MEETS BUSINESS PRIORITIES AND BUILDS A FOUNDATION FOR CURRENT AND LONGER TERM BUSINESS NEEDS.
  • REVIEW ON AN ANNUAL BASIS, BUSINESS PLANNING INITIATIVES, AND OTHER ANTICIPATED CHANGES IN BUSINESS THAT WILL INFLUENCE CHANGES WITH STRATEGIC PLANNING.
  • MANAGE A PORTFOLIO OF CONCURRENT BUSINESS RELATIONSHIP MANAGEMENT PLANNING INITIATIVES.
  • CONTRIBUTE TO THE DEVELOPMENT OF BRM DELIVERABLES INCLUDING: BRANCH ROADMAPS, GOVERNANCE DOCUMENTS, BUSINESS CASES, ASSESSMENTS, BUSINESS IMPACT ASSESSMENTS AND REPORTS.
  • WORK WITH BOTH BUSINESS PARTNERS AND IMT RESOURCES TO DEFINE SCOPE, OUTCOMES, TIMELINES AND DELIVERABLES THAT SUPPORT BUSINESS CASE DEVELOPMENT.
  • ASSIST WITH BUSINESS RELATIONSHIP MANAGEMENT INITIATIVE PRIORITY SETTING AND ESCALATIONS.
  • DEFINE PROGRAM GOALS AND OUTCOMES IN COLLABORATION WITH BUSINESS STAKEHOLDERS.
  • MANAGE PORTFOLIO COMMUNICATIONS, THROUGH REGULAR MEETINGS, BUSINESS ACTIVITY MONITORING AND PROGRESS REPORTING.
  • CONTRIBUTE TO THE DEVELOPMENT OF OTHER RELATED DOCUMENTS SUCH AS: PROPOSALS, BUSINESS PLANS, STATEMENT OF WORKS, REQUEST FOR PROPOSALS, STRATEGY DOCUMENTS.
  • SUPPORTS BRM TEAMS IN THE TRANSITION FROM BUSINESS RELATIONSHIP MANAGEMENT TO DELIVERY.
  • COMMUNICATE AND CLARIFY REQUIREMENTS WITH PORTFOLIO DELIVERY AND INFORMATION MANAGEMENT TEAMS TO ENSURE SUCCESSFUL DEVELOPMENT AND IMPLEMENTATION THAT MEETS BUSINESS NEEDS.
  • OBTAINS ONGOING UPDATES FROM PORTFOLIO DELIVERY LEADS ON PROJECT STATUS.
  • RECOMMEND AND IMPLEMENT CHANGES TO BUSINESS RELATIONSHIP MANAGEMENT SERVICE PROCESSES AS NECESSARY TO IMPROVE EFFECTIVENESS OF DELIVERY.
  • PARTICIPATE IN CHANGE MANAGEMENT AND COMMUNICATION PLANNING.

For Portfolio Delivery, the Program Manager will:

  • MANAGE A PORTFOLIO OF CONCURRENT PORTFOLIO DELIVERY INITIATIVES OR PROJECTS.
  • ASSIST IN THE RESOLUTION OF ESCALATIONS AND ISSUES THAT ARE IMPEDING PROJECT DELIVERY.
  • PROVIDES ONGOING STATUS UPDATES.
  • RECOMMEND AND IMPLEMENT CHANGES TO PROJECT DELIVERY PROCESSES AS NECESSARY TO IMPROVE EFFECTIVENESS OF DELIVERY.
  • PARTICIPATE IN CHANGE MANAGEMENT AND COMMUNICATION PLANNING.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at recruit@ianmartin.com 

We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

 

EWEMI