Senior Telecom Engineer

Information Technology
Aurora, Colorado
Job ID:
Shraddha Asnotikar

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We have an immediate opening for an: Avaya  Senior Telecom Engineer on a 12 months long assignment extension beyond, 100% Remote Position.


Required skills:

  • Knowledge of Avaya components: CM, CMS, AES, SM/SMGR
  • In particular:
  • integrations (AES, CMS): ICM, Genesys TServer, Cisco PG
  • CMS integrations: RTA, historical feeds
  • SBC, SM/SMGR routing, integration
  • Good understanding of SIP
  • Familiarity with BPO telephony environments is a plus (multiple client configurations in a single Avaya stack)



  • Pull information from existing systems and document customer/LOB information CM, CMS, AES, CTI links, PRI ISDN, SIP, call paths (Verizon, AT&T, etc.)
  • Work with operation & telecom teams
  • Work Independently
  • Join customer calls
  • Good communication skills in English (spoken and written)
  • Work focused on documentation rather than traditional admin, config, troubleshoot
  • Document cutover configuration: document what will be supported



We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at . We encourage all qualified candidates to apply.