ServiceNow Architect

Information Technology
Oil & Gas
WalthamWaltham , Massachusetts
Job ID:

Looking for Meaningful Work? We can help.

If you're a technical professional, you know that it can be difficult to find fulfilling work that advances your career. At the Ian Martin Group, we exist to connect professionals like you with meaningful work at industry-leading companies in your field. And we walk the walk, too: as a Certified B Corporation, we believe in using business as a force for good for people, our communities, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at We encourage all qualified candidates to apply; however, only those selected for an interview will be contacted.

We have an immediate opening for a ServiceNow Architect for a six-month assignment in Waltham, MA.

If you have the following skills, connect with us.


Key Accountabilities:

  • Design accountability for National Grids ServiceNow strategic platform
  • Lead the ServiceNow solution architecture design and enhancement activities across Enterprise ServiceNow programme of work, ensuring the technical integrity of any ServiceNow projects
  • Team of both internal and external developers in the delivery and support of ServiceNow Platform and its enhancements, ensuring that appropriate standards are adhered to
  • Assures technical integrity of proposed solutions by ensuring that co-ordination, NG governance and change control are applied to technical specifications and to the technical infrastructure. Advises on the impact of design options to related programmes and on the process for assessing such impact.
  • Accountable for operational performance of support and development partners ensuring they meet their contractual obligations and relevant Service Levels
  • Co-ordinates design and development activity within a programme, acting as custodian of plans and policy for the platform.
  • Drives cost transparency in the development and maintenance of servicenow enhancements and ensures value tracking.
  • Takes an active role in the development of other staff through mentoring of more junior SA resources.
  • As the National Grid design lead, stays current on ServiceNow products, architecture and applicable integrated technologies
  • Maintain and develop positive working relationships with IT ecosystem suppliers in order to foster a collaborative environment.

Essential Qualifications:

  • Qualifications could come from a variety of sources, e.g. a degree in computing, science or mathematics, ISEB, British Computing Society or certification from commercial organisations such as ServiceNow Microsoft, Oracle etc relevant to solution architecture.
  • Certified in ServiceNow Foundations/ServiceNow System Administrator
  • Certified ServiceNow Implementation Specialist
  • Ability to present and explain technical information to diverse audiences.
  • Able to work both independently and as a contributing member of a small specialist technical team
  • Proven ability to determine scope and estimate work effort of development activities.
  • Strong analytic and problem solving skills.
  • Excellent interpersonal and communication skills
  • Knowledge of new and emerging technologies and industry good practice for architecture within and related to ServiceNow platform
  • Possess the highest level of integrity and confidentiality regarding company confidential information

Founded by engineers to support the needs of technical organizations, the Ian Martin Group has been creating authentic connections around meaningful work since 1957.

As North America’s most progressive recruitment and project-staffing firm, we specialize in engineering and IT recruiting to help organizations of all sizes hire better.

The Ian Martin Group is a certified B Corporation, which means we meet comprehensive standards that measure our impact on employees, suppliers, community, and the environment.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at: