Optimizing your interview process is crucial when it comes to hiring the best staff and avoiding retention issues. Gone are the days of asking the usual behavioral questions during interviews. Behavioural questions might be useful for testing someone’s ability to relay biographical information. However, unless storytelling or some equivalent skill is a requirement of the position being filled, they often fail to reveal sufficient information about a candidate’s competencies.
Instead, this article provides a proven hiring process that is aimed to greatly improve your quality of hire and your retention rate.