A woman having a conversation in an office

How to Have a Great Conversation

Conversational competency, the balance between talking and listening effectively, seems to be a fading skill. But having a great conversation with a potential hire during the interviewing stage is key!

Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: honesty, brevity, clarity, and a healthy amount of listening. In this insightful Ted Talk, Celeste uses her interview experience to provide a unique perspective on what makes for a good conversation. Celeste shares 10 useful rules for having better conversations. These include:

  1. Don’t multitask.
  2. Don’t pontificate. Enter every conversation assuming you have something to learn.
  3. Use open ended questions.
  4. Go with the flow.

Watch the entire 10-minute video to find out the other six, and start using these useful rules during your next interview: